Analyst, UX Designer

Panera Bread•Newton, MA

14d•$92,055 - $110,466•Hybrid

About The Position

Panera is seeking a User Experience Designer to contribute to the design of its e-commerce properties, including web, mobile apps, and digital experiences in retail spaces. The role participates across the design process, from customer research and idea generation to creating clear user flows and intuitive interactions. The designer works with senior designers and leads who support professional growth, and is expected to take on greater ownership over time. The position owns features and well-scoped projects with guidance, creates and iterates design concepts at appropriate levels of fidelity, and collaborates with product owners, stakeholders, product, engineering, and other disciplines. It contributes to research, the UX process, and the Rise design system, while communicating progress and design rationale clearly. The position is hybrid at Panera’s Newton, Massachusetts support center, three days per week. Competitive pay is listed as $92,055 to $110,466; the actual offer depends on relevant experience, job-related knowledge, skills, and geographical location.

Requirements

1–3+ years of UX design experience in web, mobile, or e-commerce; relevant internship, agency, or freelance experience is considered.
A portfolio demonstrating a solid foundation in the UX process and well-crafted, intuitive interactions across desktop, tablet, and mobile; candidates must share a portfolio and its password to be considered.
Solid core UX skills, such as interaction design, wireframing, prototyping, and visual design.
Working knowledge of Human-Centered Design and Design Thinking principles.
Growing comfort with ambiguity and knowing when to ask questions for clarity.
Ability to contribute to a positive, collaborative team environment.
Self-starter and team player who is coachable and can work independently while thriving in collaborative environments.
Comfort working remotely and/or in a hybrid remote/in-person fashion.

Nice To Haves

Familiarity with Agile methodology; hands-on experience is a plus.
Interest in developing depth in one area of the design practice.

Responsibilities

Own the design of features and well-scoped projects, applying human-centered design with guidance from senior designers and leads.
Visualize and iterate design concepts at project-appropriate levels of fidelity, independently and with other designers.
Estimate design work and partner with product owners to plan realistic timelines.
Help plan, conduct, and synthesize user research, using insights and data to inform design decisions.
Support and co-facilitate qualitative research, including interviews, usability tests, and card sorts, with the goal of leading sessions independently.
Create research-based deliverables such as user flows, sitemaps, wireframes, prototypes, and low- and high-fidelity mockups.
Contribute to the design system and support documentation and governance across workflows.
Collaborate with stakeholders to gather product information and requirements and receive feedback throughout the design process.
Organize and present designs and the reasoning behind them to the team and partners.
Break work into clear tasks and proactively communicate progress, risks, and blockers.
Follow and contribute to the UX process and Rise design system, identifying gaps and opportunities for improvement.
Participate in healthy debate and value diversity of thought.
Seek mentorship and coaching to develop design skills.
Build relationships and trust with partners across product, engineering, and other disciplines.
Give and solicit feedback from peers and mentors.