Analyst, T&E and Insurance

RichemontShelton, CT

About The Position

This role provides essential support to the Travel & Entertainment (T&E) and Insurance Manager, ensuring the effective and compliant operation of T&E and insurance processes. The individual serves as a primary point of contact for Concur inquiries, collaborates with external partners, and assists with T&E policy enforcement and process improvements. Key responsibilities also include managing insurance claims, auditing expense reports, and supporting special projects. Furthermore, the role involves generating and analyzing T&E data to identify insights and providing training and guidance to employees.

Requirements

  • Bachelor’s degree required
  • Minimum of 2-3 years of relevant experience
  • Proficient in Microsoft Office Suite, particularly Excel
  • Excellent written and verbal communication, interpersonal, and customer service skills
  • Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and work effectively both independenty and as part of a team
  • Detail – oriented with a strong commitment to accuracy and compliance

Nice To Haves

  • Experience with Concur a plus

Responsibilities

  • Serve as the primary point of contact for Concur-related questions, issues, and escalations.
  • Act as a liaison with external vendors, such as travel agencies and credit card providers, to resolve issues and optimize service delivery.
  • Assist with ensuring travel and expense submissions follow internal corporate policies and procedures.
  • Contribute to identify and implement process improvements to enhance efficiency, compliance, and user experience within T&E processes.
  • Generate and analyze T&E data and reports to identify spending patterns, policy adherence, potential cost savings, and areas for process improvement.
  • Lead or support special projects related to travel and expense.
  • Assist with auditing expense reports.
  • Provide training and guidance to employees on Concur usage and T&E policies.
  • Assist in the communication of T&E policy updates and changes to employees.
  • Maintain accurate records and documentation for all T&E activities.
  • Submit and manage insurance claims, acting as a liaison between various internal teams, brokers, and brands to ensure timely and accurate submission, including gathering documentation, tracking claim status, and facilitating communication.
  • Support the timely preparation and delivery of Certificates of Insurance (COIs) for landlord requirements.
  • Lead or support special projects related to insurance.
  • Maintain accurate records and documentation for all insurance-related activities.
  • Collaborate with the accounting department on month-end or year-end close activities related to insurance expenses.

Benefits

  • medical
  • dental
  • vision programs
  • Health savings accounts
  • flexible spending accounts
  • life insurance
  • disability benefits
  • 401(k) with employer match
  • paid time off
  • wellness reimbursement benefit
  • employee assistance program
  • volunteer days off
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