Analyst, Revenue Strategy & Operations

This position is responsible for supporting sales and services related programs, initiatives, and analytics in North America. The role involves manipulating large sets of data to discover trends and make recommendations, as well as working cross-functionally with multiple departments to support business needs. The ideal candidate will have excellent communication, project management, and data analysis skills, with experience in Salesforce, Tableau, SQL queries, and a finance or analytics background preferred. The role will involve preparing and presenting data analysis, making data-driven decisions, and collecting feedback for process and system enhancement.

• Support global Sales and Services decisions with sophisticated analytics
• Prepare and present data analysis for various audiences, from field sales members to senior leadership
• Translate data sets into impactful insights, recommendations, dashboards, and reports for the larger sales and operations teams
• Collect feedback and handle inbound requests from the Global Restaurant Sales and Services (RSS) team for process and system enhancement requests; drive process optimization and training
• Evaluate and outline new sales and services territories
• Build and maintain financial models, forecasts, and dashboards for various business scenarios
• Salesforce.com (SFDC) data stewardship and improvement; dashboard and report creation and upkeep; end user support and documentation management
• Data management and process creation related to new products, features, and acquisitions
• Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP
• Proficiency with SQL or strong desire to learn
• Experience with data visualization tools
• Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc.
• Strong verbal and written communication skills, including detailing business processes, use cases, and business requirements
• Excellent analytical and reporting capabilities, problem-solving, negotiation, task and project coordination, and organization skills
• Understanding of sales process within OpenTable, or equivalent sales process experience
• Knowledge in Salesforce and Microstrategy a plus
• 1-3 years of experience

• Experience manipulating large sets of data to discover trends and make recommendations
• Ability to recognize and understand the relationship between clean data, clear & efficient processes, and reporting
• Excellent communication, project management, and data analysis skills
• Experience with Salesforce, Tableau, SQL queries, and a finance or analytics background preferred
• Advanced Excel skills, including proficiency with pivot tables and VLOOKUP
• Proficiency with SQL or strong desire to learn
• Experience with data visualization tools
• Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc.
• High energy and contagious enthusiasm
• Strong verbal and written communication skills
• Excellent analytical and reporting capabilities
• Problem-solving, negotiation, task and project coordination, and organization skills
• Understanding of sales process within OpenTable, or equivalent sales process experience
• Knowledge in Salesforce and Microstrategy a plus
• 1-3 years of experience

• Work from (almost) anywhere; wherever you do your best work
• Focus on mental health and well-being
• Company paid therapy sessions through SpringHealth
• Company paid subscription to HeadSpace
• Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)
• Generous paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Health, dental & vision plans
• 401k with company match
• Focus on your career growth
• Enriched learning and development opportunities
• Leadership development
• Access to thousands of on-demand e-learnings
• Annual cash bonus
• Flexible spending account
• Retirement benefits
• Life insurance
• Paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays)
• Parental leave and benefits