Analyst, Revenue Strategy & Operations
OpenTable
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Posted:
August 21, 2023
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Hybrid
About the position
This position is responsible for supporting sales and services related programs, initiatives, and analytics in North America. The role involves manipulating large sets of data to discover trends and make recommendations, as well as working cross-functionally with multiple departments to support business needs. The ideal candidate will have excellent communication, project management, and data analysis skills, with experience in Salesforce, Tableau, SQL queries, and a finance or analytics background preferred. The role will involve preparing and presenting data analysis, making data-driven decisions, and collecting feedback for process and system enhancement. Additionally, the position will involve evaluating and outlining new sales and services territories, building financial models and forecasts, and managing data and processes related to new products and acquisitions.
Responsibilities
- Support global Sales and Services decisions with sophisticated analytics
- Prepare and present data analysis for audiences ranging from field sales members to senior leadership
- Translate data sets into impactful insights, recommendations, dashboards, and reports for the larger sales and operations teams
- Collect feedback and handle flow of inbound requests from the Global Restaurant Sales and Services (RSS) team for process and system enhancement requests; drive process optimization and training
- Evaluate and outline new sales and services territories
- Build and maintain financial models, forecasts, and dashboards for various business scenarios
- Salesforce.com (SFDC) data stewardship and improvement; dashboard and report creation and upkeep; end user support and documentation management
- Data management and process creation related to new products, features, and acquisitions
- Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP. Equivalent Google Sheets experience preferred
- Proficiency with SQL or strong desire to learn
- Experience with data visualization tools
- Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc.
- High energy and contagious enthusiasm. Willing to take on tough projects and be a peer leader in order to support growth.
Requirements
- Experience manipulating large sets of data to discover trends and make recommendations
- Ability to recognize and understand the relationship between clean data, clear & efficient processes, and reporting
- Excellent communication, project management, and data analysis skills
- Experience with Salesforce, Tableau, SQL queries, and a finance or analytics background preferred
- Advanced Excel skills, including proficiency with pivot tables and VLOOKUP
- Equivalent Google Sheets experience preferred
- Proficiency with SQL or strong desire to learn
- Experience with data visualization tools
- Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc.
- High energy and contagious enthusiasm
- Willingness to take on tough projects and be a peer leader in order to support growth
Benefits
- Work from (almost) anywhere; wherever you do your best work
- Focus on mental health and well-being
- Company paid therapy sessions through SpringHealth
- Company paid subscription to HeadSpace
- Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)
- Generous paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Health, dental & vision plans
- 401k with company match
- Focus on your career growth
- Enriched learning and development opportunities
- Leadership development
- Access to thousands of on-demand e-learnings
- Remote work allowed