Analyst, Parts Information

Hyundai Mobis•Fountain Valley, CA

8d•Onsite

About The Position

Hyundai MOBIS Parts America is seeking an Analyst, Parts Information at its headquarters. The role provides technical support to original-equipment customers by researching and tracking catalog errors and coordinating with the MOBIS Korea headquarters technical team to resolve them. The analyst monitors corrections to parts technical information and catalog systems, including Electronic Parts Catalog, Online Parts Catalog, OE Dealer Information Network, and the MOBIS Parts America Operating System (AMOS). The goal is to keep information accurate and user-friendly, supporting customer satisfaction and sales of genuine OE parts and accessories. The analyst administers parts information across catalog databases, reviews data for consistency, extracts and compares data for research and improvement, and coordinates updates with internal teams, dealers, regions, MOBIS headquarters, and vendors. The position also supports the Parts Technical Group with MSDS, EX Number, stock inspections, and parts master maintenance, assists the technical call center, and undertakes special projects as requested by management. This is a non-exempt, hourly position with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. Minimal overnight travel, up to 10%, may be required by land and/or air. The expected hiring range is $54,363.95–$92,214.85, depending on experience and qualifications.

Requirements

Bachelor’s degree in Arts or a related field preferred, and/or experience showcasing individual areas of automotive parts desired.
Two to four years of automotive experience required.
Proficiency with Microsoft Word, Excel, PowerPoint, Visio, Outlook, and Access.
Excellent analytical skills.
Ability to extract data from various databases and analyze it.
Proficient computer skills, including email, record keeping, routine databases, word processing, and spreadsheets.
Ability to interpret technical instructions presented in mathematical or diagram form.

Nice To Haves

Experience with Electronic Parts Catalog systems.
Demonstrated experience in parts information analysis and catalog production processes.
Two to three years of parts catalog production and/or parts information review.

Responsibilities

Research catalog issues reported by the Call Center, regions, and DPSMs, and communicate with the MOBIS headquarters technical team to resolve them.
Track headquarters responses and ensure accurate, timely updates to parts information across catalog databases.
Extract data from various databases for comparison, research, analysis, and improvement.
Support the Parts Technical Group with MSDS, EX Number, stock inspections, and parts master maintenance.
Respond to technical inquiries to support the Parts Technical Call Center.
Perform special projects and other duties as requested by management.
Coordinate with Parts, Service, Dealer, MOBIS, and vendor staff to identify and correct catalog errors and complete projects or updates as specified and within budget.
Ensure consistency in data across catalog types and administer the parts information segment of the Kia/Hyundai Dealer Information Network.
Implement continuous improvements to Kia and Hyundai Electronic Parts Catalogs and review online information options for technology improvements.
Administer FTP updates to vendors.
Author and publish parts information change notices and coordinate related updates to dealers, regions, and internal staff.
Develop reporting and tracking processes to monitor catalog production schedules.
Collect and publish Hazardous Material Safety Data sheets.
Review catalog data frequently and research, identify, communicate, and correct parts catalog system issues.