Analyst, Operations Excellence

Home Chef • Chicago, IL

3d

About The Position

The Operations Excellence Analyst supports Home Chef’s Operations Excellence team, which works on cross-functional initiatives shaping the future of operations. The team partners with fulfillment to create and maintain technology-driven tools for more efficient processes and serves as the operations organization’s center for strategy development. The Analyst helps lead the strategy and digital SWAT functions, including KPI reporting, demand forecasting, procurement excellence, and data analytics. This role supports team priorities, delivers strategic recommendations, and serves as a subject matter expert and partner to fulfillment teams. The position requires 10% travel.

Requirements

• Preferred: completion of a four-year degree program in a related field such as science, technology, engineering, or mathematics.
• Preferred: at least 2 years of work experience in operations, management consulting, or data analysis.
• Excellent analytical skills and strong capabilities in Excel, Google Sheets, and Google Scripts.
• At least 1 year of experience with JavaScript, HTML, CSS, and common coding languages.
• Continuous improvement mindset.
• Strong prioritization and project management skills.
• Excellent communication skills and experience creating buy-in with stakeholders such as hourly employees, customers, suppliers, and executives.
• Proactive approach to identifying problems and finding innovative solutions.
• Ability to understand the big picture while maintaining exceptional attention to detail.
• Ability to handle ambiguity and work in a fast-paced environment.
• Experience spearheading execution on large-scale, high-impact projects.
• Experience in a fast-paced, high-growth environment.

Responsibilities

• Own high-priority project work, including analysis, project management, and strategic recommendations.
• Support third-party vendors with tools and guidance to coordinate delivery between sites and customers.
• Continuously optimize production plans and planning tools to support plant operations.
• Develop models and methodologies to monitor business performance, including facility capacity, machinery usage, labor, and production.
• Create ways to collect, store, and visualize operational data so production teams can use it effectively.
• Report on core KPIs and perform ad hoc analyses to support data-driven decisions.
• Oversee fulfillment KPIs and reporting, and use data to identify high-impact project work.
• Help structure project work and provide clear, data-driven recommendations.
• Drive projects from strategy through recommendations, partnering with the Continuous Improvement team on implementation with fulfillment teams.
• Develop initial tools and reporting to support plant efficiency and quality improvements.
• Act as a conduit between plants and IT to provide targeted support and results.
• Partner with the Operations Technology team as the business lead in developing technology-driven applications for use in plants.

Benefits

• Medical, dental, vision, life, and disability insurance available.
• Paid holidays, sick time, and vacation time.
• 401(k) program with 401(k) match.
• Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses.
• Customer promo code for $30 off a first Home Chef order.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level