Analyst, Operations Excellence

Home Chef • Chicago, IL

2d

About The Position

The Operations Excellence Analyst supports Home Chef’s operations strategy and “digital SWAT” functions, including KPI reporting, demand forecasting, procurement excellence, and data analytics. The role helps set team priorities, develops strategic recommendations, and serves as a subject matter expert and partner to fulfillment teams. The Ops Ex team works cross-functionally to shape the future of operations, create technology-driven tools, improve processes, and develop operational strategy.

The Analyst leads high-priority project work and analysis, builds models and reporting to track business performance, and makes operational data actionable for production teams. The role also collaborates with the Continuous Improvement and Operations Technology teams to develop tools and applications that improve plant efficiency and quality, and acts as a link between plants and IT. This position requires 10% travel.

Requirements

• Completion of a four-year degree program in a related field; Science, Technology, Engineering, and Math fields are preferred.
• Preferred: 2+ years of work experience in operations, management consulting, or data analysis.
• Excellent analytical skills.
• Strong capabilities in Excel, Google Sheets, and Google Scripts.
• At least 1 year of experience with JavaScript, HTML, CSS, and common coding languages.
• Continuous-improvement mindset.
• Strong prioritization and project-management skills.
• Excellent communication skills and experience building buy-in with stakeholders such as hourly employees, customers, suppliers, and executives.
• Proactive approach to identifying problems and finding innovative solutions.
• Ability to understand the big picture while maintaining exceptional attention to detail.
• Ability to handle ambiguity and work in a fast-paced environment.
• Experience spearheading execution on large-scale, high-impact projects.
• Experience in a fast-paced, high-growth environment.

Nice To Haves

• A four-year degree in a Science, Technology, Engineering, or Math field.
• 2+ years of work experience in operations, management consulting, or data analysis.

Responsibilities

• Own high-priority project work, including analysis, project management, and strategic recommendations.
• Support third-party vendors with tools and guidance to coordinate delivery between sites and customers.
• Continuously optimize production plans and planning tools to support plant operations.
• Develop models and methodologies to monitor facility capacity, machinery usage, labor, production, and other business areas.
• Improve processes for collecting, storing, and visualizing operational data in a useful and impactful way.
• Report on core KPIs and perform ad hoc analyses to enable data-driven decision-making.
• Oversee fulfillment KPIs and reporting, and use data to identify high-impact project work.
• Help structure project work and deliver clear, data-driven recommendations.
• Drive projects from strategy through recommendations and partner with the Continuous Improvement team on implementation with fulfillment teams.
• Develop initial tools and reporting to support efficiency and quality improvements at plants.
• Act as a conduit between plants and IT to obtain targeted support and results.
• Serve as the business lead with the Operations Technology team in developing technology-driven applications for plants.

Benefits

• Medical, dental, vision, life, and disability insurance.
• Paid holidays, sick time, and vacation time.
• 401(k) program.
• Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses.
• 401(k) match.
• Paid time off.
• Customer offer: promo code PEOPLE30 for $30 off a first order.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level