Analyst, Operations Excellence

Home Chef • Chicago, IL

3d • $85,000 - $92,500

About The Position

Home Chef’s Operations Excellence (Ops Ex) team works on cross-functional initiatives that help shape the future of the operations organization. It partners with fulfillment teams, develops and maintains technology-driven tools to improve process efficiency, and supports operations strategy development.

The Operations Excellence Analyst helps lead the strategy and digital SWAT functions, including KPI reporting, demand forecasting, procurement excellence, and data analytics. The Analyst supports team priorities, delivers strategic recommendations, and serves as a subject matter expert and partner to fulfillment teams. The position requires 10% travel.

Requirements

• At least 2 years of work experience in operations, management consulting, or a data analysis role.
• Excellent analytical skills and strong capabilities in Excel, Google Sheets, and Google Scripts.
• At least 1 year of experience with JavaScript, HTML, CSS, and common coding languages.
• A continuous improvement mindset.
• Strong prioritization and project management skills.
• Excellent communication skills and experience creating buy-in with stakeholders such as hourly employees, customers, suppliers, and executives.
• Proactive problem identification and innovative problem-solving skills.
• Ability to understand the big picture while maintaining exceptional attention to detail.
• Ability to handle ambiguity and work in a fast-paced environment.
• Experience spearheading execution of large-scale, high-impact projects.
• Experience in a fast-paced, high-growth environment.

Nice To Haves

• Completion of a four-year degree program in a related field, preferably science, technology, engineering, or mathematics.

Responsibilities

• Own high-priority projects, including analysis, project management, and strategic recommendations.
• Support third-party vendors with tools and guidance to coordinate delivery between sites and customers.
• Continuously optimize production plans and planning tools to support plant operations.
• Develop models and methodologies to monitor business performance, including facility capacity, machinery usage, labor, and production.
• Develop ways to make data actionable for production teams, including processes to collect, store, and visualize operational data.
• Report on core KPIs and perform ad hoc analyses to enable data-driven decisions.
• Oversee fulfillment KPIs and reporting, and use data to identify high-impact project work.
• Help structure projects and deliver clear, data-driven recommendations.
• Drive projects from strategy through recommendation and partner with the Continuous Improvement team on implementation with fulfillment teams.
• Develop initial tools and reporting to support plant efficiency and quality improvements.
• Act as a liaison between plants and IT to support targeted requests and results.
• Partner with the operations technology team as the business lead for developing technology-driven applications for plant implementation.

Benefits

• Medical, dental, vision, life, and disability insurance.
• Paid holidays, sick time, and vacation time.
• 401(k) program; the compensation section also states that Home Chef provides a 401(k) match.
• Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses.
• $30 off a first Home Chef order using promo code PEOPLE30.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level