Analyst, Measurement Success, US
About The Position
The Analyst, Measurement Success will join Cint’s Measurement Team, which specializes in digital media measurement and advertising effectiveness. The team uses Lucid Measurement by Cint to provide advertisers with real-time results for media campaigns. The role manages and executes digital advertising effectiveness research projects and serves as a consultative resource for customers. This position is accountable for successful project execution, client communication, exceptional customer service, and timely delivery of insights and recommendations. It involves explaining measurement products and methodology, training customers, coordinating project work, analyzing data, and partnering with internal teams to address customer challenges and improve products.
Requirements
- BA/BS degree.
- At least 1 to 3 years of work experience in project management, customer success, account management, client services, or another related client-facing position.
- Strong communication skills and the ability to explain complex or technical information simply and directly.
- Comfort speaking with clients via teleconferencing platforms such as Zoom, Google Meet, or Teams.
- Proficiency in Excel, including advanced formulas and features such as Pivot Tables and VLOOKUP.
- Advanced problem-solving and critical-thinking skills.
- Strong work ethic, self-motivation, and drive to achieve goals.
- Detail-oriented, self-starting approach and eagerness to learn new skills and concepts.
- Strong accountability.
- Flexibility in a changing market research technology landscape.
- Positive attitude and team-player mentality.
Nice To Haves
- Knowledge of the digital media ecosystem and how digital media campaigns are designed and executed.
- Experience in advertising operations, advertising technology, or market research technology industries.
- Experience using AI tools and Model Context Protocol (MCP) integrations to enhance product capabilities, streamline workflows, and support data querying and analysis.
- Survey design and programming experience with Qualtrics, Survey Monkey, Alchemer, or similar tools.
- Microsoft Excel certification.
- Market Research coursework.
- Working knowledge of statistical concepts and methodology.
Responsibilities
- Support clients with clear, direct communication about brand lift methodology, product features, roadmap, limitations, and best practices for Cint’s Measurement products.
- Lead written and verbal client communication, including email correspondence, reporting discussions, trainings, troubleshooting, and live meetings.
- Translate technical and methodological concepts into clear communication for stakeholders.
- Maintain current knowledge of product changes and methodology improvements.
- Train and engage advertising and media customers on Cint’s proprietary cross-platform campaign measurement software.
- Delegate and manage tasks across concurrent projects, maintaining quality with little management supervision.
- Collaborate with Sales, Product, and Support teams to flag customer challenges and advocate for product improvements.
- Compile and analyze data from Cint software, Databricks, Excel, Qualtrics, and Salesforce.
- Meet clients’ measurement goals through proactive internal and external communication and accurate, timely deliverables.
- Follow best practices and standard operating procedures, identify project challenges, implement solutions, and manage expectations.
- Develop expertise in Cint’s measurement products and internal software to execute sampling strategies across concurrent research projects.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
