Analyst II, Operations Analytics (Central Region) - Corporate (St. Louis)

Caesars Entertainment•St. Louis, MO

11d

About The Position

The Analyst II supports Caesars Entertainment’s Enterprise Analytics department by providing analytical support, delivering insights that drive profit, and serving as a business partner to operational areas including Gaming, Marketing, VIP Casino Marketing and Operations, and Hospitality (Hotel, Food & Beverage, Retail, and Conventions). The role conducts objective analytics to identify opportunities to improve profitability, operational processes, and customer service, and turns large datasets into actionable recommendations for business decisions and strategies. The Analyst II develops and supports reporting for operating departments, contributes to strategic projects, and uses technology and data tools to build analytics and reporting solutions. The position also communicates findings to senior management, supports Analyst I team members, helps onboard new team members, and works with analytics colleagues and stakeholders across the enterprise.

Requirements

Bachelor’s degree from an accredited four-year college.
At least 1 year of professional work experience or equivalent experience.
Demonstrated business acumen and ability to articulate fundamental drivers of business performance.
Intermediate skills in querying, analyzing, and visualizing large datasets.
Some experience with Microsoft Excel and PowerPoint.
Strong critical thinking, problem-solving, written communication, and verbal communication skills.
Comfort articulating complex information and analyses to a variety of audiences.
Intellectual curiosity and willingness to quickly learn relevant database applications, software, industry terminology, and industry dynamics.
Desire to understand a broad range of operations within the casino and hospitality industry.
Ability to interact effectively with key stakeholders, manage multiple projects simultaneously, meet deadlines, and consistently deliver accurate, high-quality work.
Ability to work effectively in a team-oriented environment.
Ability to uphold and demonstrate the highest level of integrity.

Nice To Haves

Bachelor’s degree from a top-tier program in Finance, Marketing, Engineering, Economics, Mathematics/Statistics, Hotel Management, Business, or Data Science.
Graduate degree in Business, Economics, Mathematics/Statistics, Hotel Management, or an equivalent technical field.
Exposure to statistical analysis or optimization analytics.
Proficiency in one or more of SQL, R, VBA, Sass, or Python, and/or experience with Google BigQuery.
Hyperion experience.
Experience with web-based data visualization tools such as Tableau or MicroStrategy.
Prior experience in the gaming or hospitality industry.

Responsibilities

Interact with senior Analytics leaders to develop and refine analytical requests, identify potential business opportunities, and discuss analyses.
Conduct rigorous analytics to improve profitability, operational processes, and customer service, including analysis of revenue growth, resource optimization, investment mix, competitive dynamics, customer behavior, and pricing.
Distill large datasets into actionable insights and recommendations that guide business decisions and strategies.
Develop presentation materials and communicate analytical findings clearly and concisely to senior management, verbally and in writing.
Assist Analyst I team members in structuring and executing analyses and developing presentation materials.
Play an active role in developing, implementing, and evaluating strategic projects.
Develop and support reporting for operating departments to give senior leaders visibility into trends and business performance drivers.
Use technology such as SQL, R, Tableau, Google BigQuery, and Python to develop analytics and reporting tools; work with Microsoft Excel and PowerPoint.
Propose and implement improvements to processes and reports.
Contribute to projects requiring input from other Analytics team members.
Help train and onboard new team members in technical skills, tools, and processes.