Analyst II, Operations Analytics (Central Region) - Corporate (St. Louis)

Caesars Entertainment•St Louis, MO

About The Position

The Analyst II supports Caesars Entertainment’s Enterprise Analytics mission by providing analytical support, delivering insights that drive profit, and serving as a business partner to operational areas including Gaming, Marketing, VIP Casino Marketing and Operations, and Hospitality, including Hotel, Food & Beverage, Retail, and Conventions. The role conducts rigorous analyses to improve profitability, operational processes, and customer service, and turns large datasets into actionable insights and recommendations for business decisions and strategies. The Analyst II develops and supports reporting and analytics tools, contributes to strategic projects, communicates findings to senior management, and assists Analyst I team members with analysis and presentation materials. The role also helps train and onboard new team members in technical skills, tools, and processes.

Requirements

Bachelor’s degree from an accredited four-year college.
At least 1 year of professional work experience or equivalent experience.
Demonstrated business acumen and ability to articulate fundamental drivers of business performance.
Intermediate skills querying, analyzing, and visualizing large datasets.
Some experience with Microsoft Excel and PowerPoint.
Strong critical-thinking, problem-solving, written communication, and verbal communication skills.
Ability to explain complex information and analyses to varied audiences.
Intellectual curiosity and willingness to quickly learn relevant database applications, software, and industry terminology and dynamics.
Desire to understand a broad range of operations within the casino and hospitality industry.
Ability to interact effectively with key stakeholders, manage multiple projects simultaneously, meet deadlines, and consistently deliver accurate, high-quality work.
Ability to work effectively in a team-oriented environment.
Ability to uphold and demonstrate the highest level of integrity.

Nice To Haves

Bachelor’s degree from a top-tier program in Finance, Marketing, Engineering, Economics, Mathematics/Statistics, Hotel Management, Business, or Data Science.
Graduate degree in Business, Economics, Mathematics/Statistics, Hotel Management, or an equivalent technical field.
Exposure to statistical analysis or optimization analytics.
Proficiency in one or more of SQL, R, VBA, Sass, or Python, and/or experience working with Google BigQuery.
Hyperion experience.
Experience with web-based data visualization tools such as Tableau or MicroStrategy.
Prior experience in the gaming or hospitality industry.

Responsibilities

Interact with senior Analytics leaders to develop and refine analysis requests.
Identify potential business opportunities and discuss related analyses with Analytics leadership.
Conduct objective, rigorous analytics to improve profitability, operational processes, and customer service, including evaluating revenue growth opportunities, resource optimization, investment mix, competitive market dynamics, customer behavior, and pricing optimization.
Distill large datasets into actionable insights and recommendations that guide decisions and strategies.
Develop presentation materials and communicate analysis findings clearly and concisely to senior management, verbally and in writing.
Assist Analyst I team members in structuring and executing analytics and developing presentation materials.
Actively participate in developing, implementing, and evaluating strategic projects.
Develop and support reporting for operating departments across the enterprise to provide senior leaders visibility into trends and business performance drivers.
Use technology to develop analytics and reporting tools.
Propose and implement improvements to processes and reports.
Contribute to projects requiring input from other Analytics team members.
Help train and onboard new team members in technical skills, tools, and processes.