Analyst I Infrastructure Services

DXC Technology•USA NJ Client Site (CSC Location), NJ

1d•$45,900 - $85,300

About The Position

The Analyst I Infrastructure Services provides technical support for infrastructure services, responds to issues, and assists with infrastructure tasks. Under supervision, the analyst contributes to infrastructure projects, monitors systems, and performs basic troubleshooting. The role works with the team to address infrastructure-related challenges and departmental needs, supports infrastructure documentation such as incident logs and records, and follows established best practices and standards in service delivery. The analyst is expected to continue developing technical skills and apply problem-solving abilities to infrastructure issues.

Requirements

Bachelor's degree in a relevant field or an equivalent combination of education and experience.
Typically, 2+ years of relevant work experience.
Proven experience in infrastructure technology analysis.
Proficiencies in data analysis and problem-solving.
Continuous learner who stays abreast of industry knowledge and technology.

Nice To Haves

An advanced degree in a relevant field.
Relevant certifications, such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect.

Responsibilities

Provide technical support in infrastructure services, responding to issues and assisting in tasks.
Contribute to infrastructure projects and tasks under supervision.
Participate in monitoring and basic troubleshooting of infrastructure systems.
Work with the team to address infrastructure-related challenges and meet departmental needs.
Support the development of infrastructure documentation, including incident logs and records.
Continue to develop and enhance technical skills.
Apply problem-solving abilities to address infrastructure issues.
Follow established best practices and standards in infrastructure service delivery.