About The Position

The Analyst - HR Technology oversees the daily maintenance and optimization of the organization’s Human Capital Management System. The role serves as a liaison among HR, other departments, and vendors, ensuring data integrity, generating reports, troubleshooting system issues, and implementing functionality to improve HR processes. It also establishes and enforces system governance standards. The analyst administers Workday functional work streams, provides subject matter expertise, and supports the review, design, testing, implementation, and maintenance of upgrades and patches. The position works with project teams, vendors, IT, and stakeholders to implement effective systems and processes, improve workflows, and provide training and documentation to users.

Requirements

  • Bachelor’s degree or equivalent in IT, Information Systems, Computer Science, or a related field.
  • At least two years of experience in HR Information Management System configuration, HR data analytics, and/or system administration.
  • Workday experience in at least one of the following areas: Workday Benefits, Workday Core HR, Workday Integrations, Workday Talent, Workday Recruiting, Workday Payroll, or Workday Advanced Reporting.
  • Strong attention to detail and ability to multitask, prioritize, and meet deliverable timelines.
  • Effective oral and written communication skills.
  • Ability to work independently with minimal supervision and maintain confidentiality.
  • Ability to develop relationships and work effectively interdepartmentally and with the public.
  • Ability to work in a fast-paced, multitasking environment and adapt to varying responsibilities in a global setup.
  • Ability to use a personal computer, applicable software programs, and office equipment.
  • Regular, consistent, and punctual attendance at the assigned job location.

Responsibilities

  • Translate and analyze business needs into requirements, drive projects, and deliver effective results, including solutions that replace manual processes.
  • Develop customized reports and business processes based on operational requirements.
  • Serve as the primary technical point of contact for functional departments and clients or stakeholders on planning, problem resolution, process improvement, and reporting.
  • Provide training and support to system users.
  • Document internal processes and procedures, use audit scripts and other controls to ensure system data integrity, and resolve identified data issues.
  • Identify automation opportunities and collaborate with stakeholders to implement software solutions or workflow enhancements.
  • Administer Workday Core HCM, Benefits, Payroll, Advanced Compensation, Absence, Learning, and Recruiting functional work streams.
  • Provide subject matter expertise within assigned processes or projects.
  • Develop user procedures, guidelines, documentation, end-user training resources, and communications for Workday modules.
  • Partner with project work streams to design, implement, and maintain best-practice systems and processes within Workday module configurations.
  • Support the review, design, testing, implementation, and maintenance of Workday module upgrades and patches for HCM, Benefits, Payroll, Advanced Compensation, Recruiting, Learning, and Absence.
  • Collaborate with vendors and the IT team on system upgrades, patches, and new project implementations.
  • Work with audit teams to ensure key controls are met.
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