Analyst, Accounts Receivable

KeHE Distributors, LLC•Elkton, FL

About The Position

The Accounts Receivable Analyst helps maintain financial stability and efficient accounts receivable processes by monitoring customer receivables aging and proactively resolving open balances in a timely manner. The role is expected to carry out all work consistently with KeHE’s Mission, Vision and Values. The analyst manages a portfolio of accounts, develops or maintains account reconciliations, works with customers and internal teams to resolve payment issues, prepares financial reports, and supports monthly productivity and currency objectives. The position may also involve special projects and other assigned duties.

Requirements

  • Bachelor’s degree in finance, accounting, or another business-related field.
  • At least 2 years of accounts receivable or accounts payable experience.
  • Intermediate to advanced Microsoft Excel skills, including mandatory VLOOKUPs, formulas, sorting, filtering, conditional formatting, and pivot tables.
  • Ability to coordinate and prioritize a high volume of work and meet pressing time requirements.
  • Broad conceptual judgment, initiative, and ability to handle complex accounts receivable aging.
  • Ability to perform independently with a positive, customer-service-focused attitude.
  • Ability to interact with a diverse group and contribute to a collaborative work environment.
  • Effective verbal and written communication skills.

Nice To Haves

  • Knowledge of third-party invoice portal systems.
  • Customer service experience.
  • Experience with transportation systems, proof of delivery, shortages, damages, and deduction resolution.

Responsibilities

  • Monitor and maintain a portfolio of accounts, including developing resolution processes, making account adjustments, and analyzing credit risk.
  • Establish or maintain account reconciliations using an analytical approach and present them effectively.
  • Work directly with customers regarding delinquent payments, investigate discrepancies, and recommend resolutions.
  • Provide professional service on sensitive issues, answering questions and resolving internal and external customer concerns.
  • Recommend and escalate customer account issues to Accounting and Sales Management, with timely follow-up.
  • Prepare and lead monthly conference calls with Sales Management regarding customer account statuses.
  • Prepare monthly financial reports.
  • Meet monthly team productivity goals and currency objectives.
  • Participate in or lead special projects as time or capabilities allow.
  • Perform other duties and projects as assigned.

Benefits

  • Health/Rx coverage after 30 days
  • Dental insurance after 30 days
  • Vision insurance after 30 days
  • Flexible spending account (FSA) and health savings account (HSA) after 30 days
  • Supplemental life insurance after 30 days
  • 401(k) after 30 days
  • Paid time off
  • Paid sick time
  • Short-term and long-term disability coverage (STD/LTD) after 30 days
  • Employee stock ownership plan (ESOP)
  • Holiday pay for company-designated holidays
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