AMS Supply Execution Management Specialist

the LEGO Group•Boston, MA

6d•$84,488 - $126,732•Hybrid

About The Position

The AMS Supply Execution Management Specialist drives order fulfillment for a defined group of accounts while ensuring compliance with LEGO requirements. The role connects market needs with supply chain execution, using data, problem-solving, and continuous improvement to improve transparency and execution. The position supports order management, inventory deployment, service, and customer experience, helping products flow efficiently from Distribution Centers to end customers. The specialist supports and improves order management processes, produces data-driven reporting on order status and fulfillment, develops more efficient and scalable business processes, and investigates system- and order-related issues. The role involves collaboration across teams, managing multiple priorities, and responsibility for multiple countries or a region. Work is hybrid, with three days per week in the Boston office and the option to work from home up to two days per week. Relocation and visa assistance are not offered.

Requirements

At least 1 year of experience in order processing, order management, and/or inventory management.
Experience using SAP or a similar order management system to support order processing or order fulfillment.
Intermediate to advanced Microsoft Excel skills, including functions, pivot tables, and data visualization, to analyze order or inventory data.
Experience managing order processing, order management, or inventory management activities.
Experience troubleshooting system- or order-related issues to identify root causes and support resolution.

Nice To Haves

Experience processing sales orders directly in SAP.
Experience using Power BI or Tableau to create data visualizations or reporting.
Experience working with both B2B and Retail channels.
Experience managing the end-to-end flow of customer orders, from order processing through fulfillment and delivery.

Responsibilities

Drive order fulfillment for a defined group of accounts while ensuring compliance with LEGO requirements.
Support and improve order management processes, maintaining order quality and timely execution.
Create clear, data-driven reports that provide visibility into order status and fulfillment.
Develop business processes that increase efficiency and scalability.
Investigate system- and order-related issues, identify root causes, and escalate when needed.
Build productive partnerships across teams to align priorities and resolve challenges.
Support inventory deployment, order fulfillment, service, and customer experience.
Manage multiple priorities and communicate and collaborate across teams.
Help the team respond proactively to changing needs and improve execution across multiple countries or a region.