America Sales Manager

US Silica•United States,

2h•Remote

About The Position

The America Sales Manager develops, grows, and manages key accounts for diatomaceous earth (DE), clay, and perlite in the United States. The role designs and executes sales strategies to achieve volume, revenue, cash margin, and strategic objectives, emphasizing specialty and total delivered cost solutions that create value for customers and U.S. Silica. The manager builds long-term customer relationships based on trust and value, establishes the U.S. Silica brand with customers, and communicates the company’s operations, technology, supply chain, service capabilities, and policies while advocating for customer needs internally. The role is accountable for profitable growth across assigned accounts and works across customer functions including operations, corporate purchasing, research and technology, and supply chain. It collaborates closely with U.S. Silica’s market development, research and technology, technical service, supply chain, and operations teams, and may manage or support distributors or agents. There are no direct reports. The position works from a remote location or home office and requires independent organization and handling of administrative responsibilities.

Requirements

At least 5 years of experience in sales and marketing raw materials to industrial markets such as filtration or CASE.
Experience in value selling and developing differentiated product and service value propositions.
Demonstrated ability to build and manage complex customer relationships and alliances.
Strong verbal and written communication skills, including adapting communications to the audience.
Business acumen and understanding of the financial impact of sales tactics on both ISP and the customer.
Ability to organize and plan work in advance and choose efficient approaches to tasks and projects.
Demonstrated experience negotiating and administering contracts.
Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint, and comfort learning new business management software.
Ability to work independently and stay organized from a remote location or home office.

Responsibilities

Develop and execute comprehensive account strategies for key accounts, integrating ISP business capabilities and objectives to drive profitable market growth.
Create, negotiate, and administer terms for key-account pricing and supply agreements.
Meet or exceed the annual cash margin budget through price increases, new business acquisition, and commercialization of new products.
Work with Operations and Supply Chain to reduce cost-to-serve and maximize account profitability.
Build customer relationships at multiple levels, characterized by trust and mutual respect.
Work with the Director, Sales - ISP to define sales and profitability objectives and execute strategy aligned with overall ISP objectives.
Complete administrative duties, including timely and accurate SFDC call reports, monthly sales forecasts, new sales opportunities and special price requests in SFDC, customer complaint initiation and resolution through the NCAR process, and travel expense reporting through Concur.
Protect existing key-account business from competitive threats and develop strategic sales plans in a competitive environment.
Coordinate customer relationships across appropriate levels within U.S. Silica and build internal consensus and cross-functional commitment to projects.
Recommend customer-specific pricing and sale terms based on value provided and the competitive situation.
Initiate customer complaints, technical service requests, new product idea generation, and sample requests.
Determine customer call schedules and frequency.
May perform other responsibilities and accountabilities.