Ambulatory Tech 1

University of Rochester•Rochester, NY
•$19 - $26•Onsite

About The Position

Under general direction from a Nurse Leader, Nurse Manager, or designee, the Ambulatory Tech 1 assists providers during examinations and performs clinical, procedural, technical, and information-system tasks in outpatient clinics to support patient comfort, care, and safety. The role includes preparing patients and exam rooms, assisting with diagnostic testing and specimen collection, documenting care in the electronic medical record, maintaining supplies and equipment, and following infection-prevention and laboratory protocols. The position may also involve administrative duties such as scheduling and registration. When serving as a Surgical Procedure Assistant, the role includes preparing rooms and instruments, assisting providers during procedures, setting up sterile fields, sterilizing instruments, preparing and labeling specimens, dressing wounds, and reviewing provider-prepared discharge instructions with patients. This is a Band One, entry-level position in the Ambulatory Technologist career ladder. New technologists receive training and regular direct supervision or guidance as they learn departmental infrastructure, policies, protocols, workflows, procedures, and routines. They are expected to progress toward competent performance and safely complete daily duties, specimen handling, and associated documentation while contributing to high-quality team-based care.

Requirements

  • High school diploma or equivalent, plus one year of experience in a customer-focused or service setting, or an equivalent combination of education and experience.
  • Ability to progress toward proficient and competent performance of ambulatory technologist duties under training and regular direct supervision or guidance.
  • Ability to handle specimens safely and efficiently and complete associated paper, log, and computer work.

Nice To Haves

  • Associate degree preferred.
  • Knowledge of medical terminology and procedures preferred.
  • Computer experience preferred.

Responsibilities

  • Assist providers during examinations, anticipating their needs and adapting to patient complexity.
  • Attach patients to diagnostic and medical equipment, including devices such as dynamapps, pulse oximeters, EKGs, cardiac monitors, and pneumatic tourniquets.
  • Explain next steps and patient status during examinations, provide comfort and care, ensure supplies and equipment are ready, and give patients provider-preprinted discharge instructions.
  • Maintain appropriate quantities and types of supplies in exam rooms, accounting for provider preferences.
  • Support efficient room utilization and minimize patient wait times.
  • Escort patients to exam areas; obtain vital signs; perform diagnostic testing and specimen collection as ordered; label, log, and process specimens according to protocols and laboratory policies.
  • Enter patient data, condition, and care provided into the electronic medical record.
  • Maintain clinical equipment and medical supplies by reordering, stocking, cleaning, conducting inventories, rotating stock, monitoring expiration dates, reconciling deliveries, tracking utilization, and addressing back orders with purchasing.
  • Recommend opportunities to reduce equipment and supply costs.
  • Follow standard infection-prevention measures, monitor for breaches, and suggest or initiate corrections.
  • With RN oversight, precept new Ambulatory Technologists by explaining area requirements and ensuring competence in area practices.
  • Perform assigned administrative duties, which may include scheduling and registration.
  • For surgical procedures, prepare rooms and instruments, provide basic procedure instructions, anticipate provider needs, obtain additional instruments, prepare specimens, and dress wounds after procedures.
  • Check and calibrate equipment according to protocol; set up sterile fields, prepare instrument trays, and sterilize instruments.
  • Prepare specimens in the ordered preservative medium, label them, and verify requisitions and specimen logs for accuracy.
  • Review provider-prepared discharge instructions with patients.
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