Ambulatory Tech 2

University of Rochester•Amherst, MA

1d•$20 - $27•Onsite

About The Position

Under general direction from Nursing Leadership, the Ambulatory Tech 2 assists providers during examinations and performs technical, procedural, and information-systems tasks in support of patient care in outpatient clinics. The role supports patient comfort, care, and safety while helping ensure efficient clinic operations. The position assists providers during exams, prepares patients and clinical rooms, obtains vital signs, performs diagnostic testing and specimen collection as ordered, and records patient information in the electronic medical record. It maintains clinical supplies and equipment, follows infection-prevention protocols, and may perform administrative duties such as scheduling and registration. The role may also assist providers with procedures, including preparing rooms and instruments, setting up sterile fields, preparing and labeling specimens, dressing wounds, and reviewing provider-prepared discharge instructions. With RN oversight, the position may precept new Ambulatory Technologists.

Requirements

High school diploma or equivalent.
At least 1 year of experience in a customer-focused or service setting.
At least 6 months of progressively responsible professional work experience in an ambulatory clinic setting.
Equivalent combinations of education and experience may be considered.

Nice To Haves

Associate's degree preferred.
Knowledge of medical terminology and procedures preferred.
Computer experience preferred.

Responsibilities

Assist providers during examinations, anticipate their needs, and adapt assistance to patient complexity.
Attach patients to diagnostic and medical equipment, including dynamapp, pulse oximeter, EKG, cardiac monitor, and pneumatic tourniquet.
Explain next steps, systems, and status to patients and provide comfort and care during exams.
Ensure supplies and equipment are available in exam rooms and meet provider preferences.
Support efficient room utilization and minimize patient wait times.
Escort patients from waiting areas to exam areas and obtain vital signs.
Perform diagnostic testing and collect specimens according to provider orders; label, log, and process specimens according to protocol and laboratory policies.
Enter patient data, condition, and care provided into the electronic medical record system.
Perform assigned administrative duties, which may include scheduling and registration.
Maintain clinical equipment and medical supplies by reordering, stocking, cleaning, conducting inventory, rotating stock, monitoring expiration dates, requisitioning supplies, reconciling deliveries, and tracking utilization.
Recommend opportunities to reduce equipment and supply costs and resolve product back-order issues with the purchasing department.
Implement and monitor infection-prevention measures, including hand hygiene and contact or isolation precautions, and address observed breaches.
With RN oversight, precept new Ambulatory Technologists and provide an overview of area requirements and practices.
When assisting with procedures, prepare rooms and instruments, provide basic procedure instructions, anticipate provider needs, obtain additional instrumentation, prepare and label specimens, dress wounds, check and calibrate equipment, set up sterile fields, prepare instrument trays, sterilize instruments, verify requisitions and specimen logs, and review provider-prepared discharge instructions.
Perform other duties as assigned.