Ambulatory Tech 1

University of Rochester•Town of Brighton, NY

5d•$19 - $26•Onsite

About The Position

Under general direction from Nursing Leadership, the Ambulatory Tech 1 assists providers during exams and performs clinical, technical, procedural, and information-systems tasks supporting patient care in outpatient clinics. The role helps promote patient comfort, care, and safety while supporting efficient clinic operations. The position assists providers during examinations, prepares patients and rooms, obtains vital signs, performs diagnostic testing and specimen collection as ordered, and documents patient information and care in the electronic medical record. It also supports supply and equipment readiness, room utilization, infection prevention, and administrative tasks such as scheduling and registration. The role may include assisting providers with surgical procedures, including preparing rooms and instruments, setting up sterile fields, supporting the procedure, handling specimens, dressing wounds, and reviewing provider-prepared discharge instructions. With RN oversight, the employee may precept new employees in the area.

Requirements

High school diploma or equivalent.
One year of experience in a customer-focused or service setting, or an equivalent combination of education and experience.

Nice To Haves

Associate's degree.
Knowledge of medical terminology and procedures.
Computer experience.

Responsibilities

Assist providers during examinations, apply clinical knowledge, anticipate provider needs, and adapt to patient complexity.
Attach patients to diagnostic and medical equipment, including dynamapp, pulse oximeter, EKG, cardiac monitor, and pneumatic tourniquet.
Explain next steps, systems, and status to patients; provide comfort and care; and give patients provider-prepared discharge instructions.
Ensure exam rooms have the correct supplies and equipment based on provider preferences and patient safety needs.
Support efficient room utilization and minimize patient wait times.
Escort patients from waiting areas to exam rooms and obtain vital signs.
Perform diagnostic testing and specimen collection as ordered; accurately label, log, and process specimens according to protocols and laboratory policies.
Enter patient data, condition, and care provided into the electronic medical record system.
Perform assigned administrative duties, which may include scheduling and registration.
Maintain clinical equipment and medical supplies, including reordering, stocking, cleaning, inventorying, rotating stock, monitoring expiration dates, reconciling orders with deliveries, and tracking utilization.
Recommend opportunities to reduce equipment and supply costs and work with the purchasing department to resolve product back orders.
Follow established infection-prevention practices, monitor for breaches, and suggest or initiate corrections.
With RN oversight, precept new employees and provide an overview of area requirements while ensuring competence in area practices.
May assist providers as a surgical procedure assistant by preparing rooms and instruments, providing basic procedure instructions, anticipating needs, obtaining additional instrumentation, preparing and labeling specimens, dressing wounds, calibrating equipment, setting up sterile fields, preparing instrument trays, sterilizing instruments, and reviewing provider-prepared discharge instructions.
Perform other duties as assigned.