Ambulatory Tech 1

University of Rochester•City of Rochester, NY

7d•$19 - $25•Onsite

About The Position

Under general direction from Nursing Leadership, the Ambulatory Tech 1 assists providers during examinations and performs clinical, technical, procedural, and information-systems tasks in support of patient care in outpatient clinics. The role supports patient comfort, care, and safety while helping ensure efficient clinic operations. The position includes escorting patients, obtaining vital signs, performing diagnostic testing and specimen collection per provider orders, documenting patient information in the electronic medical record, and providing patients with information and discharge instructions prepared by the provider. The Ambulatory Tech maintains exam-room supplies and equipment, supports infection-prevention practices, and may perform administrative duties such as scheduling and registration. The role may also assist providers with procedures by preparing rooms and instruments, setting up sterile fields, supporting the provider during procedures, handling and labeling specimens, dressing wounds, sterilizing instruments, and reviewing provider-prepared discharge instructions. With RN oversight, the employee may precept new employees. The position is located in Webster, New York, and is full-time, 40 hours per week, on the day shift.

Requirements

High school diploma or equivalent.
At least 1 year of experience in a customer-focused or service setting.
Equivalent combination of education and experience may be considered.
Knowledge of medical terminology, procedures, and computer experience are preferred.

Nice To Haves

Associate's degree.
Knowledge of medical terminology and procedures.
Computer experience.

Responsibilities

Assist providers during examinations, anticipate their needs, and adapt assistance to patient complexity.
Attach patients to diagnostic and medical equipment, including dynamapp, pulse oximeter, EKG, cardiac monitor, and pneumatic tourniquet.
Explain exam steps, systems, and status to patients; provide comfort and care; and give patients provider-preprinted discharge instructions.
Ensure exam rooms have the correct supplies and equipment, including items needed for individual provider preferences.
Support efficient room utilization and minimize patient wait time.
Escort patients from the waiting area to exam areas and obtain vital signs.
Perform diagnostic testing and collect specimens according to provider orders; accurately label, log, and process specimens according to protocols and laboratory policies.
Enter patient data, condition, and care provided into the electronic medical record system.
Perform assigned administrative duties, which may include scheduling and registration.
Maintain clinical equipment and medical supply levels by reordering, stocking, cleaning, rotating inventory, monitoring expiration dates, requisitioning supplies, reconciling deliveries, and tracking utilization.
Recommend opportunities to reduce equipment and supply costs and resolve back-order issues with the purchasing department.
Implement standard infection-prevention measures, monitor practices for breaches, and suggest or initiate corrections.
With RN oversight, precept new employees and provide an overview of area requirements while ensuring competence in area practices.
May assist providers with patient processes as a surgical procedure assistant by preparing rooms and instrumentation, giving basic procedure instructions, anticipating provider needs, obtaining additional instrumentation, preparing specimens, dressing wounds, checking and calibrating equipment, setting up sterile fields, preparing instrument trays, and sterilizing instruments.
Prepare specimens in the appropriate preservative medium as ordered, label them, and verify requisitions and specimen logs for accuracy.
Review provider-prepared discharge instructions with patients.
Perform other duties as assigned.