Ambulatory Tech 1

University of Rochester•Town of Henrietta, NY

7d•$19 - $26•Onsite

About The Position

Under general direction from Nursing Leadership, the Ambulatory Tech 1 assists providers during examinations and performs clinical, technical, procedural, and information-systems tasks in support of patient care in outpatient clinics. The role supports patient comfort, care, and safety while helping clinic operations run smoothly. The position includes assisting providers during exams, preparing patients and rooms, obtaining vital signs, performing ordered diagnostic testing and specimen collection, and documenting patient data and care in the electronic medical record. It also involves maintaining clinical equipment and supplies, supporting efficient room utilization, and performing administrative duties such as scheduling and registration when assigned. The technician implements established infection-prevention measures and may assist providers with procedures, including preparing rooms and instruments, setting up sterile fields, handling specimens, dressing wounds, and reviewing provider-prepared discharge instructions. With RN oversight, the role may also include precepting new employees.

Requirements

High school diploma or equivalent.
One year of experience in a customer-focused or service setting.
Knowledge of medical terminology and procedures is preferred.
Computer experience is preferred.
Equivalent combination of education and experience may be considered.

Nice To Haves

Associate's degree.
Knowledge of medical terminology and procedures.
Computer experience.

Responsibilities

Assist providers during examinations, applying clinical knowledge, anticipating provider needs, and adapting to patient complexity.
Attach patients to diagnostic and medical equipment, including dynamapp, pulse oximeter, EKG, cardiac monitor, and pneumatic tourniquet.
Explain next steps, systems, and status to patients; provide comfort and care during exams; and give patients provider-preprinted discharge instructions.
Ensure appropriate supplies and equipment are readily available in exam rooms, including according to individual provider preferences.
Promote efficient room utilization and minimize patient wait times.
Escort patients from waiting areas to exam areas and obtain vital signs.
Perform diagnostic testing and specimen collection per provider order; label, log, and process specimens according to protocol and laboratory policies.
Enter patient data, condition, and care provided into the electronic medical record system.
Perform assigned administrative duties, which may include scheduling and registration.
Maintain clinical equipment and medical supply levels through reordering, stocking, cleaning, inventory, stock rotation, expiration-date monitoring, requisitioning, order reconciliation, and utilization tracking.
Recommend opportunities to reduce equipment and supply costs and resolve back-order issues with the purchasing department.
Implement standard infection-prevention measures, monitor for breaches, and suggest or initiate corrections.
With RN oversight, precept new employees by reviewing area requirements and ensuring competence in area practices.
May assist providers with patient processes as a surgical procedure assistant by preparing rooms and instruments, providing basic procedure instructions, anticipating provider needs, obtaining additional instrumentation, preparing and labeling specimens, dressing wounds, checking and calibrating equipment, setting up sterile fields, preparing instrument trays, sterilizing instruments, verifying requisitions, and reviewing provider-prepared discharge instructions.
Perform other duties as assigned.