About The Position

The Ambulatory Clinical Clerical Tech (ACT) works in a teaching clinic alongside resident and supervising physicians to support continuity of care and deliver quality care to a diverse population, including underserved patients with complex care needs. The role supports Adult Plastic Surgery, Plastic Surgery Residency, General Surgery Residency, and Orthopedic Surgery Residency. The ACT works closely with physicians and residents and contributes to the residents’ learning and development. This position combines clinical and clerical work under the supervision of a Registered Nurse or Provider. Duties include patient rooming, collecting and reporting vital signs and other health information, stocking and cleaning, documentation, and administrative support such as patient check-in and check-out, appointment scheduling, and insurance authorization. The position is part-time, scheduled for 32 hours per week. Hours are 8:00 a.m. to 4:30 p.m., with variable workdays Monday through Friday and no weekend work listed. The role is based at the Ambulatory Care Building in Grand Rapids, Michigan.

Requirements

  • High school diploma or equivalent.
  • AHA or ARC Basic Life Support (BLS) certification required within 90 days.

Nice To Haves

  • Two years of experience in insurance billing, access management, patient financial services, electronic health records, or lab service support.
  • Two years of clinical care experience.

Responsibilities

  • Provide clinical care under the supervision of a Registered Nurse or Provider.
  • Room patients and collect and report vital signs and other health information.
  • Stock and clean clinic areas.
  • Complete documentation.
  • Provide clerical support for complex matters related to care delivery.
  • Perform patient check-in and check-out.
  • Schedule appointments.
  • Obtain insurance authorizations.
  • Work closely with supervising physicians and residents to support patient care and resident development.

Benefits

  • Comprehensive benefits package intended to support financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv.
  • Discounts directory with offers on restaurants, phone plans, spas, and other items.
  • Optional identity theft protection.
  • Optional home and auto insurance.
  • Traditional and Roth retirement options with service contribution and matching savings.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service