Ambulatory Care Service Supervisor-Allentown, PA

HCSC•Allentown, PA
•Onsite

About The Position

The Ambulatory Care Service Supervisor supports and supervises assigned activities involving Ambulatory Care Service Route Drivers (ACSRDs) and production. The role oversees service operations across designated territories, including customer retention and inventory management, and coordinates inventory transfers between HCSC and customer locations. The position is based at the Roble Road location in Allentown, Pennsylvania, and includes driving and delivering up to 40% of the time. The anticipated annual salary starts at $54,000 and is commensurate with experience. The normal schedule is 8:00 a.m. to 5:00 p.m. at the Allentown location, with flexibility required for a 4:00 a.m. start and additional hours as needed. The position reports directly to the Service Manager. The employer is an equal opportunity employer and states that reasonable accommodations will be provided to employees with documented disabilities who are otherwise able to perform essential job functions.

Requirements

  • High school diploma or GED.
  • Three years of supervisory or management experience.
  • Valid driver's license and clean motor vehicle record.
  • Experience driving a 26-foot box truck.
  • Excellent verbal, written, and listening communication skills, as well as organizational and time-management skills.
  • Detail-oriented, with strong analytical and problem-solving capabilities and the ability to quickly solve complex issues.
  • Ability and willingness to work in a fast-paced environment and handle changing priorities.

Nice To Haves

  • Associate or bachelor's degree.
  • Experience in a union environment.

Responsibilities

  • Daily supervision of assigned Ambulatory Care Service Route Drivers and support of service operations across designated territories.
  • Supervise route drivers in customer retention and inventory management, using effective team management and the Samsara system.
  • Oversee, coordinate, and facilitate inventory transfers between HCSC and customer locations through route drivers.
  • Ensure compliance with company policies, maintain confidentiality, follow federal, state, and local regulations, and uphold professional conduct.

Benefits

  • Medical, dental, and vision benefits
  • Prescription plan
  • Flexible spending accounts
  • Life insurance
  • Long-term disability insurance
  • Vacation, personal, and sick days
  • Tuition reimbursement
  • Retirement savings plan
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