Ambulatory Care Rep-NPO| FT| Jenkintown|830am-5pm

Temple Health • Jenkintown, PA

5d

About The Position

Responsible for all functions related to patient access in Ambulatory Care areas. Duties include patient check-in and check-out, registration activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, and scheduling new and follow-up appointments, laboratory and diagnostic services, and chemotherapy treatments through direct patient interaction and electronic scheduling worklists. The role rotates among point-of-service areas within the department and requires learning and applying the processes specific to each situation. All activities must adhere to departmental and institutional protocols. The position is accountable for assigned outpatient functions under the direction of the Manager, Ambulatory Care Operations.

Requirements

• High school diploma or equivalent.
• Three years of experience in a related role; related experience in a fast-paced, professional customer service role may be considered in conjunction with healthcare experience.

Responsibilities

• Perform patient check-in and check-out and registration-related activities.
• Verify insurance, referrals, active accounts, and patient demographic information.
• Schedule new and follow-up appointments, laboratory and diagnostic services, and chemotherapy treatments through direct patient interaction and electronic scheduling worklists.
• Rotate among point-of-service areas within the department and apply processes specific to each area and situation.
• Complete activities in accordance with departmental and institutional protocols.
• Carry out assigned outpatient functions under the direction of the Manager, Ambulatory Care Operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED