Ambulatory Care Rep-NPO| FT| Jenkintown|830am-5pm

Temple Health • Jenkintown, PA

5d

About The Position

Provides the first point of contact and follow-up coordination for high-level patient scheduled services. Identifies and escalates patient scheduling-related concerns to the Director and facilitates communication with nurse navigators and the clinical team on behalf of patients. Assists the Director with special projects related to provider clinic changes, including rescheduling patient visits and coordinating all ancillary testing associated with the schedule.

Requirements

• High school diploma or equivalent.
• Three years of experience in a related role.
• General experience and extensive knowledge of provider schedules.
• Familiarity with scheduling protocols associated with other clinical departments.

Responsibilities

• Serve as the first point of contact and provide follow-up coordination for high-level patient scheduled services.
• Identify and escalate patient scheduling-related concerns to the Director.
• Facilitate communication with nurse navigators and the clinical team on behalf of patients.
• Assist the Director with special projects associated with provider clinic changes.
• Reschedule patient visits and coordinate ancillary testing associated with provider schedules.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED