Ambulatory Care Chief Operating Officer (COO)

Ventura County•Ventura, CA

15d•$177,097 - $247,936•Onsite

About The Position

Under general direction of and reporting to the Ambulatory Care Chief Executive Officer, the Ambulatory Care Chief Operating Officer is responsible for leading the administrative operations of the Ventura County Ambulatory Care System which comprises 35 clinics, including 19 Federally Qualified Health Centers (FQHCs). The Chief Operating Officer serves as a trusted strategic partner to executive leadership, providing operational expertise, strategic input, and solutions that support organizational priorities and the effective delivery of ambulatory care services. The ideal candidate will be a seasoned, collaborative executive leader and highly effective communicator who builds strong partnerships and works across teams to break down organizational and system silos. They will bring a system-wide perspective, balancing the needs of individual programs and teams with the broader operational and strategic needs of the organization. The successful candidate will exercise sound judgment, provide meaningful counsel to leadership, and help translate strategic priorities into effective operations. Experience working within a Federally Qualified Health Center (FQHC) or similar health care delivery environment is highly desirable.

Requirements

A bachelor’s degree in health, business, finance or accounting plus four (4) years of responsible administrative experience in a clinic or health care setting, which includes two (2) years of professional experience in a clinic setting.
Two (2) years of previous professional staff supervisory experience in a clinic setting.
Excellent written communication skills and collaborative abilities must be demonstrated in the completion of the employment application.

Nice To Haves

Previous professional experience working with Federally Qualified Health Centers (FQHCs).
Previous professional experience supervising managers and organizational leads.
Five (5) or more years of progressively responsible experience related to a clinic system.
Four (4) or more years in an executive or operational leadership role.
Master's degree in a health care related discipline, business, or public administration.

Responsibilities

Directs, coordinates, monitors, and reviews the activities and staff of assigned Ambulatory Care departments to ensure effective and efficient clinical and business operations, including the Federally Qualified Health Centers (FQHCs), hospital-licensed clinics, and special programs
Provides oversight for accreditation review and compliance, safety review, grant development, clinic facilities development, special projects, patient safety, quality assurance, and compliance
Supervises assigned department managers in the planning, development, and implementation of administrative initiatives, policies, procedures, and objectives
Evaluates clinical services and implements changes in Ambulatory Care operations, if necessary
Assists in the development of pro forma financial statements for potential new service lines and/or business lines
Assists with the development of Ambulatory Care budget, monitors expenditures against the budget, and audits clinical registration and billing data on an ongoing basis
Participates in negotiations and development of professional service contracts for medical clinics and monitors contract performance
Monitors staff and provider performance against established benchmarks
Identifies potential problems and generates innovative, creative solutions for Ventura County Ambulatory Care
Provides periodic reports on status of Ambulatory Care operations and projects for the Executive Director of the Community Health Center board
May represent Ambulatory Care clinics at meetings and conferences with County and other officials; prepares correspondence and reports as required
Performs other related duties as assigned

Benefits

General Salary Increase: A general salary increase of 3.5%, effective December 20, 2026, and 3.5% effective December 19, 2027.
Educational Incentive: Additional cash payment of 2.5% for completing an associate degree, 3.5% for a bachelor's degree, or 5% for a graduate degree each pay period.
Executive Annual Leave: The selected candidate will earn 248 hours per year, increasing to 288 hours after 5 years of service, 328 hours after 10 years of service, and 368 hours after 15 years of service.
Annual Leave Redemption: The ability to “cash in” or redeem up to 100 hours of Annual Leave per year after using 80 hours of annual leave within the previous 12 months.
Holidays: 13 paid days annually, including a scheduled floating holiday.
Deferred Compensation: Eligible to participate in the County's 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3% match on your 401(k)contributions.
Non-elective contribution: Effective February 9, 2024 (and annually thereafter), eligible employees meeting the criteria in Sec. 1907 of the Management Resolution will receive a two percent (2%) of their annualized compensation non-elective contribution into their 401(k) account.
Health Insurance Plans: Medical, dental, and vision plans for you and your dependents.
Flexible credit allowance: A flexible credit allowance of up to $1,024.11 biweekly, depending on enrollment plan tier.
Flexible Spending Accounts: Boost your spending power by reimbursing yourself with pre-tax dollars for IRS-approved dependent care and health care expenses.
Pension Plan: Both you and the County contribute to the County’s Retirement Plan. If eligible, you may establish reciprocity with other public retirement systems, such as CalPERS.
County-paid membership in professional organizations related to their position
Disability Plans
Employee Assistance Program
Life Insurance
Tuition Reimbursement
Wellness Program