Ambassador - Culinary/Nutrition

Kettering Health • Hamilton, OH

2d

About The Position

The Nutrition Services Ambassador supports patient care by coordinating and delivering meals that align with prescribed dietary needs, enhancing patient satisfaction and safety. The role serves as a liaison between patients and the nutrition services team, ensuring accurate meal selection and delivery and adherence to dietary orders. The employee performs other duties as assigned and carries out all job responsibilities in alignment with Kettering Health's mission, vision, values, and B Safe program.

Requirements

• High school diploma or equivalent.
• 0–2 years of experience in food service or customer service.
• Comply with food safety and handling regulations under state and organizational policy.
• Strong verbal communication and interpersonal skills.
• Ability to follow written and verbal instructions.
• Attention to detail and accuracy in documentation.
• Basic computer or tablet proficiency for meal entry and tracking.
• Ability to maintain patient confidentiality and comply with HIPAA.
• Customer service orientation.
• Ability to work collaboratively with clinical and non-clinical staff.

Nice To Haves

• Coursework or training in nutrition, food service, or a related field.
• Experience in a healthcare setting, especially involving patient interaction.
• ServSafe or equivalent food safety certification.

Responsibilities

• Coordinate and deliver meals that align with patients’ prescribed dietary needs.
• Serve as a liaison between patients and the nutrition services team.
• Ensure accurate meal selection and delivery and adherence to dietary orders.
• Perform other duties as assigned.
• Use PPE according to Culinary and Nutrition Care policy.
• Provide excellent customer service to internal and external customers per KHN standards.
• Wash hands according to KHN policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED