Ambassador - Culinary/Nutrition

Kettering Health • Beavercreek, OH

2d • Onsite

About The Position

The Nutrition Services Ambassador supports patient care by coordinating and delivering meals that align with prescribed dietary needs, enhancing patient satisfaction and safety. The role serves as a liaison between patients and the nutrition services team, ensuring accurate meal selection and delivery and adherence to dietary orders. The employee performs other duties as assigned and carries out all responsibilities in alignment with Kettering Health's mission, vision, values, and B Safe program.

Requirements

• High school diploma or equivalent.
• 0–2 years of experience in food service or customer service.
• Must comply with food safety and handling regulations per state and organizational policy.
• Strong verbal communication and interpersonal skills.
• Ability to follow written and verbal instructions.
• Attention to detail and accuracy in documentation.
• Basic computer or tablet proficiency for meal entry and tracking.
• Ability to maintain patient confidentiality (HIPAA compliance).
• Customer service orientation.
• Ability to work collaboratively with clinical and non-clinical staff.

Nice To Haves

• Coursework or training in nutrition, food service, or a related field.
• Experience in a healthcare setting, especially involving patient interaction.
• ServSafe or equivalent food safety certification.

Responsibilities

• Coordinate and deliver meals that align with prescribed dietary needs.
• Serve as a liaison between patients and the nutrition services team.
• Ensure accurate meal selection and delivery and adherence to dietary orders.
• Use personal protective equipment according to Culinary and Nutrition Care policy.
• Provide excellent customer service to internal and external customers according to KHN standards.
• Wash hands according to KHN policy.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED