AM Server, Part Time

Horseshoe Bay Resort•Columbus, OH

About The Position

Greet and serve guests according to service standards. Take and serve guest orders promptly and according to the service manual, complete assigned setup sidework, answer questions about the menu, and operate the electronic cash register or POS system where applicable. Check food before serving to ensure its appearance, temperature, and portions are correct. Perform other job-related duties as assigned. Maintain a professional appearance and manner, communicate effectively with guests and coworkers, and contribute as a team player. The role requires prolonged periods of standing and/or walking and the ability to lift at least 30 pounds. Associates are expected to treat guests and coworkers with courtesy and respect, follow hotel standards for work procedures, dress, grooming, punctuality, and attendance, adapt to changes, learn or improve skills, solve routine problems, and ask for help when needed. Follow hotel safety and security policies, including those regarding key controls, lifting heavy objects, chemical use, and reporting hazards or safety concerns. Duties and standards may change, and other job-related duties may be assigned by the supervisor.

Requirements

  • Ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Ability to communicate well with guests.
  • Willingness to help coworkers with their duties and work as part of a team.
  • Ability to withstand prolonged periods of standing and/or walking.
  • Ability to lift at least 30 pounds.

Responsibilities

  • Greet and serve guests according to standards.
  • Take and serve guest orders promptly and according to the service manual.
  • Complete necessary setup sidework as assigned.
  • Answer guest questions about the menu.
  • Operate the electronic cash register or POS system where applicable.
  • Check food before serving to confirm its appearance, temperature, and portions are correct.
  • Perform other job-related duties as assigned.
  • Treat guests and associates with courtesy and respect and maintain professional conduct.
  • Meet hotel standards for work procedures, dress, grooming, punctuality, and attendance.
  • Adapt to changes, learn or improve skills, solve routine problems, and ask for help when needed.
  • Follow hotel security policies, including key controls, safe lifting, chemical use, and reporting safety hazards and concerns.
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