AM Housekeeper - Blackberry Farm

Blackberry Farm•Walland, TN

8d•Onsite

About The Position

The AM Housekeeper cleans guest rooms and common areas across the property, responds to guest requests, and assists other departments as needed to help deliver five-star service. This is a labor-intensive, fast-paced role. Attention to detail, a strong work ethic, and an enthusiastic attitude are important; commitment to quality is valued more than prior experience. The position pays $16 to $18 per hour, based on experience. Regular and consistent attendance is required, and the housekeeper must work well with team members and managers and interact with guests.

Requirements

High school diploma or equivalent.
Ability to communicate effectively with guests, managers, and team members.
Basic knowledge and understanding of math.
Ability to exercise judgment and make decisions based on job knowledge and awareness of company goals.
Regular and consistent attendance.
Ability to work well with team members and managers and interact with guests.
Ability to stand for long periods, get on hands and knees to scrub floors, lift up to 30 pounds, repeatedly go up and down flights of stairs, and work around cleaning supplies and chemicals.
Ability to operate a company vehicle or golf cart.

Nice To Haves

Some cleaning experience is preferred.

Responsibilities

Load supplies for the day.
Attend the morning lineup to receive room assignments.
Complete room make-ups, turn-overs, and turndowns within the assigned time frame.
Maintain the cleanliness and presentation of common areas.
Bring laundry to the service center for pickup by the laundry facility.
Restock housekeeping closets throughout the property with amenities and linens as needed.
Clean and maintain the Service Center, Operations Center, and other office areas, including bathrooms and break rooms.
Clean golf carts at the end of the shift and plug them in to charge for the next shift.
Immediately notify the Maintenance and Design departments about room issues.
Take lost-and-found items from vacant rooms to the front desk and notify the manager when items are found.
Comply with company policies and procedures.
Respond to guest requests and assist other departments when requested.