AM Housekeeper - Blackberry Farm
About The Position
The AM Housekeeper is responsible for cleaning guest rooms and common areas throughout the property, responding to guest requests, and assisting other departments as requested to help ensure 5-star service. This is a labor-intensive, fast-paced position. A proven work ethic, attention to detail, and an enthusiastic attitude are emphasized; experience is not essential. The position requires compliance with company policies and procedures, regular and consistent attendance, and the ability to work well with team members and managers and interact with guests. The role has no supervisory responsibilities.
Requirements
- High school diploma or equivalent.
- Ability to communicate effectively with guests, managers, and team members.
- Basic knowledge and understanding of math.
- Ability to exercise judgment and make decisions based on job knowledge and awareness of company goals.
- Attention to detail in cleaning.
- Ability to stand for long periods and perform physically demanding work, including scrubbing floors on hands and knees, lifting up to 30 pounds, and repeatedly going up and down flights of stairs.
- Ability to operate a company vehicle or golf cart.
- Ability to work around cleaning supplies and chemicals.
- Regular and consistent attendance.
- Ability to work well with team members and managers and interact with guests.
Nice To Haves
- Some cleaning experience is preferred.
Responsibilities
- Load supplies for the day.
- Attend the morning line-up to receive room assignments.
- Complete make-ups, turnovers, and turndowns within the assigned time frame.
- Maintain the cleanliness and presentation of common areas.
- Bring laundry to the service center for pickup by the laundry facility.
- Restock housekeeping closets throughout the property with amenities and linens as needed.
- Clean and maintain the Service Center, Operations Center, and other office areas, including bathrooms and break rooms.
- Clean golf carts at the end of the shift and plug them into the charger for the next shift.
- Notify the Maintenance and Design departments immediately about room issues.
- Take lost-and-found items from vacant rooms to the front desk and notify the manager when items are found.
- Comply with company policies and procedures and maintain regular, consistent attendance.
- Work effectively with team members and managers, interact with guests, fulfill guest requests, and assist other departments when requested.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
