PM Housekeeper - Blackberry Mountain
About The Position
The Housekeeper is responsible for cleaning guest rooms and common areas throughout the property in a labor-intensive, fast-paced role. The position also involves responding to guest requests and assisting other departments as needed to help deliver five-star service. Commitment to quality, attention to detail, and an enthusiastic attitude are emphasized; experience is not required, though some cleaning experience is preferred. The pay range is $15.00–$16.00 per hour, with starting compensation determined by experience, skills, and other job-related factors. Regular and consistent attendance is required, and the Housekeeper must work effectively with team members and managers and interact with guests.
Requirements
- High school diploma or equivalent.
- Ability to communicate effectively with guests, managers, and team members.
- Basic knowledge and understanding of math.
- Ability to exercise judgment and make decisions based on job knowledge and awareness of company goals.
- Ability to work well with team members and managers and interact with guests.
- Regular and consistent attendance.
- Ability to stand for long periods, move around constantly, get on hands and knees to scrub floors, lift up to 30 pounds, operate a company vehicle or golf cart, and repeatedly go up and down flights of stairs.
- Ability to work around cleaning supplies and chemicals.
Nice To Haves
- Some cleaning experience is preferred.
Responsibilities
- Load supplies for the day.
- Attend the morning line-up to receive room assignments.
- Complete make-ups, turnovers, and turndowns within the assigned time frame.
- Maintain the cleanliness and presentation of all common areas.
- Bring laundry to the service center for pickup by the laundry facility.
- Restock housekeeping closets throughout the property with amenities and linens as needed.
- Clean and maintain the Service Center, Operations Center, and other office areas, including bathrooms and break rooms.
- Clean golf carts at the end of the shift and plug them into the charger for the next shift.
- Notify the Maintenance and Design departments immediately about room issues.
- Take lost-and-found items from vacant rooms to the front desk and notify the manager when items are found.
- Comply with company policies and procedures.
- Respond to guest requests and assist other departments when requested.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
