PM Housekeeper - Blackberry Mountain
About The Position
The PM Housekeeper is responsible for cleaning guest rooms and common areas across the property in a labor-intensive, fast-paced role. The position also involves responding to guest requests and assisting other departments as needed to help deliver five-star service. A detail-oriented approach, strong work ethic, and enthusiastic attitude are emphasized; prior experience is less important than commitment to quality. The role requires regular and consistent attendance, compliance with company policies and procedures, and the ability to work effectively with team members and managers while interacting with guests. No supervisory responsibilities are assigned.
Requirements
- High school diploma or equivalent.
- Ability to communicate effectively with guests, managers, and team members.
- Basic knowledge and understanding of math.
- Ability to exercise judgment and make decisions based on job knowledge and awareness of company goals.
- Ability to work well with team members and managers and interact with guests.
- Ability to stand for long periods, work on hands and knees to scrub floors, lift up to 30 pounds, repeatedly climb flights of stairs, operate a company vehicle or golf cart, and work around cleaning supplies and chemicals.
Nice To Haves
- Some cleaning experience is preferred.
Responsibilities
- Load supplies for the day.
- Attend the morning line-up to receive room assignments.
- Complete room make-ups, turn-overs, and turndowns within the given time frame.
- Maintain the cleanliness and presentation of all common areas.
- Bring laundry to the service center for pickup by the laundry facility.
- Restock housekeeping closets across the property with amenities and linens as needed.
- Clean and maintain the Service Center, Operations Center, and other office areas, including bathrooms and break rooms.
- Clean out golf carts at the end of the shift and plug them into the charger for the next shift.
- Immediately notify the Maintenance and Design departments about room issues.
- Take lost-and-found items from vacant rooms to the front desk and notify the manager when items are found.
- Comply with company policies and procedures and maintain regular, consistent attendance.
- Respond to guest requests and assist other departments when requested.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
