AM Front Server - Element 47

The Little Nell•Aspen, CO

10d

About The Position

The AM Front Server delivers exceptional breakfast service at Element 47, presenting food and beverages promptly and professionally in alignment with Forbes Five-Star standards. The role sets a welcoming tone for guests’ day through attentive, personalized service and a knowledgeable approach, with an emphasis on detail, efficiency, and genuine hospitality. The position reports to the Restaurant Manager.

Requirements

One year of related experience required.
Knowledge of Forbes Five-Star standards and adherence to them in all aspects of the operation.
Basic knowledge of wine, food, and cooking methods.
Working knowledge of the Info Genesis system.
Familiarity with Colorado liquor laws.
Knowledge of all Wines by the Glass offerings.
Working knowledge of the wine cellar and ability to locate wines when needed.
Strong selling techniques for menu items.
Ability to maintain positive communication with service personnel.
Ability to collaborate with others to achieve team goals.
Attention to detail.
Ability to adapt quickly to changes in processes, customer flow, environments, and tasks.
Ability to engage with customers in a positive and helpful manner.
Ability to reach, crouch, kneel, stand, walk, or remain on one's feet for extended periods.
Ability to work for extended periods in wet, hot, and humid conditions and walk on slippery and uneven surfaces.
Ability to frequently lift, push, or pull up to 50 pounds individually or with assistance.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Serve food and beverages to guests according to standards.
Run dishes and prioritize serving dishes.
Know the Element 47 breakfast and lunch menus and describe menu items to guests when needed.
Attend daily pre-service tastings.
Take orders and serve requested menu items promptly while following established service and timing standards.
Check with guests during meals to ensure their satisfaction.
Manage guest checks and ensure proper payment.
Set gueridons and tables before service.
Assist with clearing and setting up tables during service.
Ensure tableware is clean and in place.
Complete side duties.
Maintain the care and cleanliness of tableware, serving equipment, and front- and back-of-house service areas.
Inform managers of guest comments and complaints.
Perform other duties as assigned.