Alumni Outreach Coordinator
About The Position
Mountainside Treatment Center is seeking a motivated and compassionate Alumni Outreach Coordinator to join our dynamic and innovative Alumni team. In this role, you will have the opportunity to make a meaningful impact by helping individuals stay connected and supported throughout their recovery journey. If you are passionate about building relationships, fostering community, and making a difference in the lives of others, we encourage you to apply. The Alumni Outreach Coordinator plays a vital role in maintaining consistent, supportive engagement with Mountainside clients and alumni, inspiring active participation in our alumni program.
Requirements
- The ability to remain calm, empathetic and focused during emotionally charged conversations.
- Strong multi-tasking and organizational skills, with excellent attention to detail.
- A passion for helping people and connecting them to the services they require.
- Strong phone presence, with the ability to communicate clearly, compassionately, and confidently in difficult situations.
- Proficient writing and grammatical skills.
- Ability to work weekends and evenings, as well as flexible of a varying schedule.
- High School diploma or equivalency (required)
- Basic computer and internet skills including competence in software applications such as Microsoft Office suite, use of internet (required)
Nice To Haves
- Associate degree (preferred)
- 2 years of experience in the substance abuse field or treatment process (preferred)
- Experience with Twelve-Step, and/or Refuge Recovery programs, whether personal and professional (preferred)
Responsibilities
- Build rapport with Mountainside clients and alumni to maintain meaningful connections.
- Collaborate with colleagues to plan events specifically to build engagement in our outpatient locations.
- Responsible for promoting the alumni program to clients currently in treatment; running groups as needed.
- Travel to Mountainside’s outpatient locations to build rapport with program managers and to meet with clients to keep them informed about alumni programming.
- Maintain contact with alumni through outreach calls, emails, and text messages.
- Write content for the Alumni Newsletter, Alumni APP, and social media posts.
- Identify alumni in need of additional support or potential readmission.
- Help research and recruit podcast guests for the Mountainside podcast, Sober Spill.
Benefits
- Comprehensive benefit package
- Paid Time Off (which increases after 1 year with Mountainside)
- Paid holidays including a Multicultural Holiday
- 401(k) with employer matching
- Free meals while working on the Canaan campus
- Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.
- Travel reimbursement included for travel related to alumni events and job-related responsibilities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
