Alumni Coordinator - ID

Northpoint Recovery Holdings, LLC • Meridian, ID

6d • $22 - $26 • Onsite

About The Position

The Alumni Coordinator is responsible for scheduling, communicating, planning, and executing alumni events; tracking merchandise and inventory; overseeing Northpoint alumni programs; and providing ongoing recovery support. The role helps graduating clients transition into a recovery-centered life while keeping them connected to the Northpoint community and alumni program.

The position is based at Northpoint Idaho, an adult inpatient facility in Meridian, Idaho. The schedule is Monday through Friday, with 2–3 days per week from 8:00 a.m. to 4:30 p.m. and 2–3 days per week from 11:30 a.m. to 8:00 p.m. on days with an evening alumni meeting. The coordinator also works one Saturday per month. Compensation is $22–$26 per hour.

The role reports to the Corporate Director, Alumni Services. It requires a strong commitment to Northpoint’s mission, culture, and core values, along with the ability to build relationships with alumni and staff and handle sensitive, confidential information. Northpoint is an equal opportunity, at-will employer. Employees with potential access to protected health information must comply with HIPAA procedures and guidelines.

Requirements

• Must be at least 21 years of age.
• At least one year of experience in behavioral health or another relevant industry.
• Valid driver's license, safe driving record, and reliable transportation.
• Willingness to embrace and actively support Northpoint's culture, core values, and mission.
• Developed interpersonal and engagement skills.
• Excellent critical-thinking skills.
• Strong attention to detail and demonstrated organizational skills.
• Comfort analyzing information and dealing with complexity.
• Ability to handle confidential material reliably and manage sensitive situations and information.
• Excellent verbal and written communication skills, including the ability to communicate clearly and concisely.
• Ability to build relationships with people with varied backgrounds and personality types.
• Ability to perform several tasks concurrently with professionalism.
• Ability to prioritize workload effectively in a fast-paced environment.
• Proficiency with Microsoft Office Suite.

Nice To Haves

• Knowledge of recovery support systems and 12-Step programs.
• Experience with a growing company that has multiple entities and geographic locations.

Responsibilities

• Contribute to an outcomes database of all Northpoint alumni.
• Maintain a safe, supportive, healthy, and engaging alumni community.
• Support outpatient clinical staff through regular communication with facility staff and leadership.
• Submit at least three event proposals each quarter before the quarter begins for review and approval.
• Plan and execute large-scale alumni meetings and events while working toward attendance goals.
• Coordinate with leadership and facility staff to schedule guest speakers and appearances.
• Maintain a consistent and visible presence at all adult service line facilities.
• Facilitate structured groups weekly.
• Collaborate with and assist the multidisciplinary team and facility support functions.
• Disseminate leadership-provided information about recovery support services.
• Create regular content and engagement on Northpoint and alumni private social media platforms, acknowledge alumni anniversaries, and promote events.
• Conduct exit interviews with all graduating residential clients, meet exit survey completion goals, and follow online review protocols.
• Distribute and manage Northpoint alumni inventory in an organized manner.
• Build strong rapport with Northpoint alumni and staff.
• Follow company policies and procedures and maintain confidentiality in accordance with established policies, procedures, and standards of care.
• Perform other related duties and special projects as assigned.

Benefits

• Subsidized health insurance coverage for employee, spouse, and dependents.
• Employer-paid basic life insurance equal to one times annual salary, up to $100,000.
• Employer-paid Employee Assistance Program.
• Voluntary dental, vision, short-term disability, supplemental life and AD&D, critical illness, accident, and hospital indemnity insurance.
• Pre-tax savings accounts for eligible medical and dependent care expenses.
• Generous paid time off plan.
• Employee referral bonuses.
• 401(k) retirement plan with employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed