Alumni Coordinator

Flyland Recovery Network•Lake Worth Beach, FL

About The Position

The Alumni Coordinator develops, maintains, and grows an alumni network to support people in sustained recovery after discharge from mental health and substance abuse treatment programs. The role fosters long-term relationships with alumni, coordinates outreach and events, and helps build a positive, supportive recovery community beyond treatment. The coordinator maintains contact with alumni, offers support and resources, collaborates with clinical staff on aftercare connections, organizes alumni events, manages alumni communications and contact records, and helps connect alumni with community-based recovery supports. The role also gathers feedback and participation data, assists with developing programming, and reports engagement trends and outcomes to leadership.

Requirements

High school diploma or GED.
1–2 years of experience in substance abuse or mental health services, peer support, event planning, or client relations.
Excellent interpersonal, organizational, and communication skills.
Ability to engage and motivate individuals in recovery respectfully and supportively.
Ability to plan and promote events and initiatives.
Strong computer and social media skills.
Comfort speaking to groups and representing the organization at events.
Valid driver’s license and reliable transportation for attending events or visiting alumni.
Ability to pass a background check and drug screening.
Willingness to work some evenings or weekends as needed for events or outreach.

Nice To Haves

Associate’s or Bachelor’s degree in Behavioral Health, Communications, or a related field.
Personal experience in recovery, used professionally and within ethical guidelines.
Previous experience in alumni relations or community outreach.
Experience with Google Workspace, Canva, and Mailchimp.

Responsibilities

Maintain regular contact with alumni through phone calls, emails, newsletters, and social media.
Serve as a point of contact for alumni navigating post-treatment challenges and facilitate check-ins that offer encouragement, accountability, and resources.
Collaborate with clinical staff to arrange warm handoffs to aftercare, peer support, and community services.
Plan and organize alumni events, including speaker panels, sober activities, reunions, service projects, and workshops.
Coordinate logistics for virtual and in-person events, including venues, speakers, materials, and food.
Promote events through flyers, email campaigns, and social media.
Create and manage alumni content for social media, newsletters, and program updates.
Highlight alumni success stories to inspire current clients and build community pride.
Maintain an up-to-date alumni contact database and communication tracking system.
Collaborate with clinical staff on aftercare planning and post-treatment engagement.
Connect alumni with community-based support groups, sponsors, therapists, and sober activities.
Track and follow up with high-risk alumni who may need re-engagement or additional support.
Collect alumni feedback and data to assess satisfaction, recovery progress, and relapse-prevention needs.
Assist in developing programming based on alumni needs and interests.
Provide regular reports to leadership on alumni participation, engagement trends, and outcomes.