Alumni Coordinator - ID

Northpoint Recovery Holdings • Meridian, ID

5d • Onsite

About The Position

The Alumni Coordinator schedules, communicates, plans, and executes alumni events and oversees alumni programming, merchandise, and inventory. The role helps graduating clients transition into recovery-centered lives, stay connected with the Northpoint community, and access ongoing recovery support. It also supports positive outcomes by maintaining alumni connections and a safe, supportive, healthy, and engaging alumni community.

The position is based at Northpoint Idaho, an adult inpatient facility in Meridian, Idaho, and reports to the Corporate Director, Alumni Services. The schedule is Monday through Friday, with 2–3 standard days from 8:00 a.m. to 4:30 p.m. and 2–3 days from 11:30 a.m. to 8:00 p.m. when there is an evening alumni meeting, plus one Saturday per month. Compensation is $22–$26 per hour.

Requirements

• Must be at least 21 years of age.
• At least one year of experience in behavioral health or another relevant industry.
• Valid driver's license, safe driving record, and reliable transportation.
• Willingness to embrace and actively support Northpoint's culture, core values, and mission.
• Developed interpersonal and engagement skills.
• Excellent critical-thinking skills.
• Strong attention to detail and demonstrated organizational skills.
• Ability to analyze information and handle complexity.
• Ability to handle confidential material reliably.
• Excellent verbal and written communication skills, including the ability to communicate clearly and concisely.
• Strong interpersonal skills for sensitive situations and confidential information.
• Social ease and demonstrated ability to build relationships with people of varied backgrounds and personality types.
• Ability to perform several tasks concurrently with professionalism.
• Ability to prioritize workload effectively in a fast-paced environment.
• Proficiency with Microsoft Office Suite.

Nice To Haves

• Knowledge of recovery support systems and 12-Step programs.
• Experience with a growing company that has multiple entities and geographic locations.

Responsibilities

• Contribute to an outcomes database of all Northpoint alumni.
• Maintain a safe, supportive, healthy, and fun alumni community.
• Support outpatient clinical staff through regular communication with facility staff and leadership.
• Submit at least three event proposals each quarter before the quarter begins for review and approval.
• Plan and execute large-scale alumni meetings and events while reaching attendance goals.
• Coordinate with leadership and facility staff to schedule guest speakers and appearances.
• Maintain a consistent and visible presence at all adult service line facilities.
• Facilitate structured, outlined groups weekly.
• Collaborate with and assist the multidisciplinary team and facility support functions.
• Disseminate leadership-provided information about recovery support services.
• Create regular content and engagement on Northpoint and alumni private social media platforms, acknowledge alumni anniversaries, and promote events.
• Conduct exit interviews with all graduating residential clients, meet exit survey completion goals, and follow online review protocols.
• Disperse and manage Northpoint alumni inventory in an organized manner.
• Build excellent rapport with Northpoint alumni and staff.
• Follow company policies and procedures and maintain confidentiality in accordance with applicable policies, procedures, and standards of care.
• Perform other related duties and special projects as assigned.

Benefits

• Subsidized health insurance coverage for the employee, spouse, and dependents.
• Employer-paid basic life insurance equal to one times annual salary, up to $100,000.
• Employer-paid Employee Assistance Program.
• Voluntary dental, vision, short-term disability, supplemental life and AD&D, critical illness, accident, and hospital indemnity insurance.
• Pre-tax savings accounts for IRS-allowable medical and dependent care expenses.
• Paid time off plan.
• Employee referral bonuses.
• 401(k) retirement plan with employer match.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed