About The Position

The Alternate Site Sales Specialist builds and maintains ICU Medical’s Alternate Site business within the assigned territory. The role develops relationships with key decision makers to preserve existing business and create future opportunities, increase territory profitability, and expand the customer base by selling ICU Medical products to end users and working with distribution partners. The specialist also provides ongoing post-sale education and support to help ensure a positive customer experience. The position coordinates daily activities with the Regional Sales Manager to meet territory revenue objectives. It requires strong knowledge of ICU Medical products and industry guidelines, the ability to communicate how products support better patient outcomes, and skill in positioning ICU Medical offerings against competitors. The specialist conducts product demonstrations, trials, and implementations, and communicates product performance to internal teams. This is a field-based role involving work from a home office and customer locations, typically with more than 50% travel, including overnight travel.

Requirements

  • Must be at least 21 years of age.
  • Bachelor’s degree from an accredited college or university.
  • Minimum of 3 years of medical device or business-to-business sales experience.
  • Proven track record of meeting quota or growing a territory and developing new and existing customer relationships.
  • Active and current compliance with credentialing requirements, including COVID-19 vaccination, to perform essential functions at customer locations.
  • Valid driver’s license and compliance with the company’s Authorized Driver Policy.
  • Self-motivated, energetic, professional, and able to perform job duties with minimal supervision.
  • Excellent verbal and written communication skills and strong presentation skills.
  • Strong organizational skills and ability to multitask.
  • Computer literacy and proficiency in Excel, Word, and Outlook.

Responsibilities

  • Coordinate daily activities with the Regional Sales Manager to meet and exceed annual territory revenue objectives.
  • Build and maintain ICU Medical’s Alternate Site business in the assigned territory.
  • Establish and develop relationships with key decision makers to retain existing business and create future opportunities.
  • Expand the customer base and territory profitability by selling ICU Medical products to end users and working with distribution partners.
  • Provide ongoing post-sale education and support to customers.
  • Develop command of ICU Medical products and industry guidelines, and communicate how they relate to product portfolios and patient outcomes.
  • Understand competitors’ product strengths and weaknesses and position ICU Medical offerings against them clinically and technically.
  • Understand the territory’s top customers, contracts, pumps, solutions, and distribution models.
  • Conduct product demonstrations, trials, and implementations for call point-specific products.
  • Communicate product performance to Regional Sales Managers, Marketing, and Operations teams.
  • Meet and exceed agreed-upon annual organizational performance objectives.
  • Work on special projects as assigned.
  • Work occasional weekends or nights when necessary.
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