Alterations Specialist

Benzinger's Clothing Care•Hamburg, NY

About The Position

Benzinger’s Clothing Care is seeking a skilled and motivated Alterations Specialist with sewing experience and a passion for customer care. The specialist completes repairs and alterations on garments and household items, assists with fittings, and works with customer service staff to help ensure client satisfaction. The role offers the opportunity to continue developing sewing skills and grow into a specialist role. Sewing hours of operation are Monday through Friday, 8:30 AM to 4:00 PM. Part-time or full-time options are available.

Requirements

  • Experience with sewing tools and machines.
  • Ability to perform basic to intermediate alterations.
  • Strong communication and customer service skills.
  • Ability to work independently and efficiently.
  • Attention to detail.

Nice To Haves

  • Willingness to learn more advanced techniques and grow into a specialist role.

Responsibilities

  • Complete basic to moderately complex repairs and alterations on garments and household items.
  • Assist with fittings and take accurate measurements.
  • Operate sewing machines, manual tools, and pressing equipment.
  • Record and interpret alteration instructions in the company system.
  • Collaborate with customer service staff to ensure client satisfaction.
  • Provide accurate cost estimates for repairs.
  • Maintain quality, fit, and proportions in all alterations.
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