About The Position

The San Ysidro Health Research and Health Promotion Department supports clinical care through health education, health promotion, and research programs for patients and community members. Under the direct supervision of the All of Us Research Program Program Supervisor, the Program Coordinator assists with day-to-day program operations. The role collaborates on workflows, data collection and analysis, staff training, quality assurance, and the development, implementation, and evaluation of initiatives to meet program goals. The coordinator serves as a point of contact for staff, liaises between staff and program management, and represents San Ysidro Health in designated calls and meetings. The role also supports participant recruitment, enrollment, and retention; manages program data and quality controls; helps coordinate schedules, reporting, onboarding, and training; and assists program leadership as needed. The position requires English/Spanish bilingual skills and may require evening or weekend work and staffing coverage at any San Ysidro Health facility.

Requirements

  • At least 2 years of experience in public health, research projects, and/or work with community-based organizations.
  • Bachelor’s degree in Public Health or a related field.
  • Protecting Human Subjects Research Training (CITI or NIH); may be obtained within 30 days of hire.
  • Bilingual in English and Spanish.
  • Exceptional communication and writing skills.
  • Excellent computer skills and familiarity with Excel and research database management software.
  • Ability to handle multiple job task functions simultaneously.
  • Ability to work harmoniously with others as a team member.
  • Ability to remain focused and concentrate with noise around.
  • Good organizational skills.

Responsibilities

  • Work with the Program Supervisor/Manager to develop strategies, workflows, and initiatives that support participant engagement, enrollment, and retention.
  • Review, edit, and/or develop study protocols.
  • Assist in creating and managing staff schedules.
  • Support preparation of monthly status, weekly operations, end-of-year, and other reports.
  • Co-develop onboarding agendas and support training and onboarding for new staff.
  • Assist with quality assurance and quality control, including staff observations and evaluations.
  • Ensure staff complete required trainings and develop or update trainings as needed.
  • Engage, recruit, and enroll study participants according to study protocols.
  • Enter data using the study data management system, such as REDCap.
  • Lead routine data verification and quality controls to ensure data integrity and consistency.
  • Assist with setup, operation, and maintenance of research equipment or instrumentation as instructed.
  • Identify and implement strategies to increase recruitment, enrollment, and retention.
  • Support tasks that advance established recruitment and retention goals.
  • Assist the Principal Investigator, Program Manager, and Program Supervisor as needed.
  • Enhance professional growth through participation in educational programs.
  • Attend required meetings and participate in committees as directed.
  • Perform other assigned duties.
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