Airport Systems Support Technician
About The Position
ServiceTec, a leading independent provider of managed IT services to the aviation industry, has an exciting recruitment opportunity for an Airport Systems Support Technician at Minneapolis-Saint Paul International Airport in Minneapolis, MN. This position offers a dynamic role where no two days are the same, involving the maintenance of computers and kiosks used by passengers and airline agents for check-in and boarding, as well as over 1,000 digital information and advertising screens to ensure seamless operations. The role requires exceptional customer service skills, keen attention to detail, and flexibility. You will have the opportunity to work with computers, solve problems proactively and reactively, and receive valuable technical training.
Requirements
- Ability to work independently and with a team in a fast-paced airport environment.
- Ability to walk 10,000 or more steps in an average day.
- Ability to transport equipment and tools on carts around the terminal.
- Comfortable lifting, bending, and reaching, including working on ladders and lifting equipment, and working low to the floor.
- Previous in-person hardware and software support of Windows computers, printers, and other peripherals.
- High school diploma.
- 2 plus years of experience in customer service.
- Time-flexible to cover shifts or stay later on occasion.
Nice To Haves
- Knowledge of the IT industry.
- Knowledge of ticketing systems.
Responsibilities
- Maintain computers and kiosks used by passengers and airline agents for check-in and boarding flights.
- Maintain 1,000+ digital information and advertising screens around the terminal.
- Ensure seamless operations of airport IT systems.
- Provide in-person hardware and software support for Windows computers, printers, and other peripherals.
- Solve problems proactively and reactively.
- Work independently and with a team in a fast-paced airport environment.
- Walk 10,000 or more steps in an average day.
- Transport equipment and tools on carts around the terminal.
- Lift, bend, and reach, including working on ladders and lifting equipment, and working low to the floor.
Benefits
- Medical and Dental healthcare benefits.
- 401K including an employer match.
- Paid time-off and sickness leave.
- Paid Military Leave.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
