Airport Systems Support Technician Level 1
About The Position
You will be part of a team responsible for day-to-day IT support and maintenance activities at Vancouver International Airport including incident resolution, hardware/system upgrades, software troubleshooting, software updates, project work, and preventative maintenance on all in scope airport owned equipment. This is a full-time, salaried position with company benefits. The Airport Systems Support Technician Level 1 will work 10-hour days, 4 days a week (totaling 40 hours) by way of rotational shifts which cover the airport operation 24/7/365. The successful candidate will be flexible to work morning, afternoon, and night shifts as well as weekdays and weekends when required.
Requirements
- Demonstrated focus on customer service.
- Recognized technical experience with A+, Net+, Microsoft certification or equivalent.
- Knowledge of relevant applications such as MS Office Suite.
- Familiar with basic concepts of LAN/WAN equipment.
- Experience of all the above within a site-based customer service environment.
- Able to lift up to 50 lbs. if required.
- Strong customer service orientation.
- Valid driver’s license.
Nice To Haves
- Experience supporting end user workstations, printers, and VOIP systems is an advantage.
- CompTIA A+, Network+ Preferred
- Microsoft Windows certifications advantageous.
Responsibilities
- Incident resolution
- Hardware/system upgrades
- Software troubleshooting
- Software updates
- Project work
- Preventative maintenance on all in scope airport owned equipment
Benefits
- company benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
