Airport Systems Support Technician

ServiceTec•Fort Snelling Unorganized Territory, MN

5d•$45,000 - $50,000•Onsite

About The Position

ServiceTec, a leading independent provider of managed IT services to the aviation industry, is seeking an Airport Systems Support Technician at Minneapolis-Saint Paul International Airport in Minneapolis, MN. This role offers an exciting challenge where no two days are the same. The position involves maintaining computers and kiosks used by passengers and airline agents for check-in and boarding, as well as over 1,000 digital information and advertising screens to ensure seamless operations. The ideal candidate will possess exceptional customer service skills, keen attention to detail, and flexibility. This dynamic role provides opportunities to work with computers, solve problems proactively and reactively, and receive valuable technical training.

Requirements

Ability to work independently and with a team in a fast-paced airport environment.
Position requires walking 10,000 or more steps in an average day.
Comfortable lifting, bending, and reaching, including working both on ladders and lifting equipment and down low on the floor.
Previous in-person hardware and software support of Windows computers, printers and other peripherals.
High school diploma.
2 plus years of experience in customer service.
Time-flexible to cover shifts or stay later on occasion.

Nice To Haves

Knowledge of the IT industry.
Knowledge of ticketing systems.

Responsibilities

Maintain computers and kiosks for passenger and airline agent check-in and boarding.
Maintain 1,000+ digital information and advertising screens.
Ensure seamless operations of airport IT systems.
Provide in-person hardware and software support for Windows computers, printers, and other peripherals.
Solve problems proactively and reactively.
Work independently and with a team in a fast-paced airport environment.
Transport equipment and tools on carts around the terminal.
Lift, bend, and reach, including working on ladders and lifting equipment, and working low to the floor.