Airport IT Projects Coordinator

City of Cleveland•3001 - Port Control, OH

About The Position

The Airport IT Projects Coordinator supports the successful delivery of technology projects across the airport environment. Reporting to the IT Project Manager, the coordinator assists with project planning, scheduling, documentation, and resource coordination to help ensure timely and compliant execution. The role serves as a liaison between technical teams, vendors, airport operations, business units, and other stakeholders, maintaining accurate records and facilitating communication throughout the project lifecycle. Under administrative direction, the position plans and administers projects or programs for a City department; may supervise project employees; monitors operating budgets; supports program evaluation; and prepares project status, financial, narrative, and application materials. The coordinator also supports procurement and vendor onboarding, invoice tracking, meeting logistics, quality checks, and acceptance testing. The position requires compliance with TSA and airport security standards, successful completion of required background and security assessments, and the ability to lift and carry at least 35 pounds. On-call support and occasional after-hours work may be needed for critical system maintenance.

Requirements

Two years of any equivalent combination of education, training, and experience in program administration.
Valid State of Ohio Driver's License.
Ability to lift and carry at least 35 pounds.
Successful completion of a TSA 10-year fingerprint-based Criminal History Records Check, employment background check, and Security Threat Assessment.
Ability to pass a pre-employment physical and drug test.
Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
Availability for on-call support and occasional after-hours work for critical system maintenance.

Nice To Haves

Bachelor’s degree in Business or Public Administration, Social Sciences, or a closely related field is preferred.
Bachelor’s degree in Information Technology, Business Administration, Project Management, or a related field.
CAPM (Certified Associate in Project Management) or equivalent certification.
PMP (Project Management Professional) or equivalent leadership training.
ITIL Foundation certification.
Familiarity with IT infrastructure concepts, including servers, networks, and cloud services.
Proficiency with project management tools such as MS Project, Planner, or similar.
Understanding of airport systems such as AODB, CUPPS/CUTE, CCTV, and Access Control.

Responsibilities

Assist the Project Manager with developing project plans, timelines, and resource allocations.
Maintain project schedules and track milestones.
Prepare meeting agendas, minutes, and status reports.
Maintain project documentation, including risk logs, change requests, and compliance records.
Serve as a point of contact for internal teams and external vendors.
Facilitate communication among technical staff, airport operations, and business units.
Ensure project deliverables adhere to TSA and airport security standards.
Support quality checks and acceptance testing.
Assist with procurement requests, vendor onboarding, and invoice tracking.
Coordinate logistics for project meetings and workshops.
Plan, assign, supervise, and review activities of subordinate personnel when applicable.
Monitor project or program operating budgets and assist with annual budget preparation.
Design, implement, and monitor procedures for program evaluation.
Develop and secure commitments from City departments and agencies to provide program services.
Provide technical assistance or review program policies and procedures.
Maintain current project information and oversee preparation of project status reports.
Prepare financial and narrative reports and program applications.
Communicate project or program status and information to municipal officials and public and private entities.
Support continuous improvement initiatives for project management processes.
Foster a collaborative, high-performance team culture.
Perform other related duties as required or assigned.