Special Projects Coordinator

Marriott•Fernandina Beach, FL

About The Position

The Special Projects Coordinator serves as a point of contact for clients, responding to questions and requests by phone and email. The role uses computer databases and point-of-sale systems to enter, retrieve, update, and locate work-related information, including records, files, and reservations. It also involves operating standard office equipment and preparing, transmitting, proofreading, and editing correspondence and other documents using office software, mail, or fax. The position follows company policies and procedures, maintains a clean and professional appearance, protects confidential information and company assets, and provides courteous service to guests. The coordinator communicates professionally, supports positive working relationships and team goals, responds to colleagues’ concerns, and reports accidents, injuries, and unsafe conditions to a manager. The role may also include other reasonable duties requested by supervisors.

Requirements

  • Ability to communicate clearly and professionally with guests, clients, and colleagues.
  • Ability to prepare and review written documents accurately and completely.
  • Ability to use computers, office software, databases, and/or point-of-sale systems.
  • Ability to operate standard office equipment other than computers.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Responsibilities

  • Serve as a point of contact for clients and respond to questions and requests by phone and email.
  • Enter, retrieve, update, and locate work-related information in computer databases and point-of-sale systems.
  • Operate standard office equipment other than computers.
  • Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
  • Transmit, proofread, and edit written information and documents to ensure accuracy and completeness.
  • Follow company policies and procedures and maintain a clean and professional uniform and personal appearance.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Communicate clearly and professionally and answer telephones using appropriate etiquette.
  • Develop positive working relationships with employees and departments, support team goals, and listen and respond to employee concerns.
  • Report accidents, injuries, and unsafe work conditions to a manager.
  • Perform other reasonable job duties as requested by supervisors.
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