Airport Emergency Operations Specialist - Denver International Airport

City and County of Denver•Denver, CO

3d•$40 - $61•Onsite

About The Position

Denver International Airport is seeking an Airport Emergency Operations Specialist for its Operations Division. The position develops emergency preparedness plans and programs and monitors airport incidents to support the efficient movement of aircraft and the safety of airport users. It requires strong relationship-building, planning, emergency-management knowledge, leadership, and strategic thinking, with availability for emergency coverage as needed. The role works on site at the Denver International Airport AOB Office, Level 10, on a 4/10 schedule covering shifts between 6 a.m. and 10 p.m. Scheduling may change based on operational needs, and employees may be assigned nights, weekends, holidays, and extended on-call or emergency hours. The position serves in the duty Emergency Operations Center (EOC), managing airport operations during routine and emergency conditions. It may serve as Incident Commander or EOC Manager, supervise employees from other airport divisions during events, and coordinate emergency planning and response across airport divisions and public and private organizations. Airport-wide snow operations are also a key part of the role. The job requires a bachelor's degree in Aviation Management, Business Administration, Management, or a related field, three years of professional-level airport operations or emergency management experience, and a valid driver's license at the time of application. Experience may substitute for education, and additional appropriate education may substitute for minimum experience. An FBI criminal background check is required; a pre-employment physical or drug test may be required depending on the position.

Requirements

Bachelor's degree in Aviation Management, Business Administration, Management, or a related field.
Three years of professional-level experience in airport operations or emergency management.
Valid driver's license at the time of application; licenses and certifications must remain current as a condition of employment.
One year of appropriate experience may substitute for each required year of post-high-school education; additional appropriate education may substitute for minimum experience requirements.
FBI criminal background check; employees must report felony convictions and moving violations to maintain airport clearance and continued employment eligibility.
Ability to work extended hours and alternative shifts, including nights, weekends, and holidays, when staffing challenges, weather, or emergencies require it.
Ability to provide extended on-call coverage for irregular, snow, and emergency situations.

Nice To Haves

Three to five years of airport or emergency operations experience.
Experience and prior leadership responsibilities in an Office of Emergency Management, such as at an airport, government agency, higher education institution, or hospital.
Experience working in or supporting an Emergency Operations Center or on-scene Incident Command.
Progressive roles and responsibilities.
Critical thinking and a commitment to team collaboration.
Strong relationship-building, leadership, and strategic and tactical planning capabilities.

Responsibilities

Lead and coordinate development of special projects and initiatives, including the Airport Emergency Plan, Family Assistance Program, security emergency response protocols, tactical Standard Operating Guidelines, and department training.
Develop project timelines and coordinate completion of improvement items identified through industry best practices, after-action reports, and real-world incidents.
Provide work instruction and assist other workgroups with difficult or unusual assignments; encourage innovation.
Review airport emergency management plans, recommend revisions and improvements, develop new plans as needed, and ensure plans are current, address specific emergencies and disasters, and conform to federal and state requirements.
Coordinate with DEN divisions and public and private organizations that have operational roles in airport emergencies to develop multi-organizational emergency-management approaches.
Gather, analyze, and distribute information concerning natural and human-caused emergencies or disasters, and coordinate with multiple entities during emergencies and exercises.
Encourage airport-community preparedness participation and engagement.
Serve in the duty Emergency Operations Center position to manage airport operations and ensure efficient flow, safety, and compliance with applicable federal and local rules and regulations.
Act as Incident Commander or EOC Manager during airport emergencies, including aircraft alerts, snow emergencies, severe weather, irregular operations, security breaches, train system shutdowns, power failures, hazardous-materials incidents, bomb threats, terminal or concourse emergencies, and landside roadway incidents that may affect passenger flow.
Provide tactical supervision of employees from other airport divisions during emergency and non-routine events within the EOC.
Anticipate and resolve problems during daily operations, determine appropriate solutions, promote teamwork, and communicate emergent issues and their airport impacts to staff.
Coordinate and execute the airport-wide snow plan; initiate, update, and cancel Airport Snow Alerts in coordination with key snow decision makers; serve as a primary airport-community contact during Snow Alerts.
Perform other duties as assigned or requested.

Benefits

Competitive medical, dental, and vision plans effective within one month of start date.
Pension Plan (DERP) and Retirement Plan.
140 hours of PTO accrued within the first year.
11 paid holidays, one personal holiday, and one volunteer day per year.
Short-Term and Long-Term Disability.
CARE Bank and Family Leave Benefits.
Employee Assistance Program and Employee Volunteer Program.
EcoPass providing unlimited free RTD bus and train rides.
Learning and Development Opportunities, courses, and career development resources.
Free employee parking.