Airport Assistant General Manager II | Aeronautical Revenue Division

City of Atlanta•College Park, GA

5d•$142,779 - $189,499

About The Position

The Airport Assistant General Manager II (AGM) is a senior-level position within the Hartsfield-Jackson leadership structure and reports to the Airport Deputy General Manager & Chief Revenue Officer. The role directly oversees multiple Airport business units within the Office of Revenue Development & Management, including airline affairs, commercial properties, and terminal management. In conjunction with the Chief Revenue Officer, the AGM leads strategies and initiatives to maximize aeronautical revenue and enhance the customer experience in accordance with Airport policies and the strategy business plan. The AGM directs day-to-day strategic and business initiatives, provides guidance across specialized aeronautical and commercial functions, manages budgeted resources, establishes efficient processes, and oversees director- and manager-level staff. The position contributes to overall Airport strategic, business, and financial plans, cultivates collaboration and a high-performing culture, and provides leadership, coaching, and development to team members. The role requires working effectively with minimal supervision; direction is general and focused on immediate and strategic objectives.

Requirements

Bachelor’s degree in business or public administration, aviation management, or a related area.
At least 10 years of management experience in commercial development, business management, aviation services, or related fields.
Knowledge of Aeronautical Revenue Division business units, including Airline Affairs, Commercial Property Management, Commercial Real Estate, and Terminal Management.
Senior-level leadership ability and skill in cultivating interdepartmental talent.
Knowledge of Airport regulations, codes, and policies governing commercial entities and programs.
Strong analytical and presentation skills, with an understanding of the Airport industry and commercial and financial policies.
Strong personnel management skills.
Exceptional verbal and written communication and listening skills.
Ability to organize and direct programs and resources, and to supervise, train, and evaluate assigned personnel.
Ability to collaborate with internal and external stakeholders on Airport revenue-generating programs and projects.
Required physical, lifting, and sensory capabilities to perform the job successfully.

Nice To Haves

Master’s degree in business management, commercial development, aviation services or industry, transportation, or related assignments.

Responsibilities

Strategically lead airline affairs and aeronautical commercial development and management activities and initiatives in conjunction with the Chief Revenue Officer.
Direct assigned Airport functions through subordinate directors and managers, including airline affairs, commercial property management, commercial real estate, terminal operations and management, and other aeronautical revenue activities.
Monitor industry and consumer trends, develop strategic direction, and identify opportunities to optimize revenue, improve customer satisfaction, retain revenue, and generate additional revenue.
Identify and promote the highest and best use of Airport properties and spaces to maximize revenue.
Collaborate with business peers and partners across Airport offices, divisions, and business units.
Work with internal stakeholders on projects such as the master plan, capital plan, construction projects, and contract audits.
Prepare and present periodic reports on Division performance.
Prepare, review, and implement operating plans, including fiscal-year budget plans, strategic plans, operational plans, and departmental policies.
Coordinate with the Department of Procurement and the Department of Law to direct, develop, and manage negotiation and management of Airport leases and agreements within the Office.
Develop stakeholder relationships, policies, and programs, communicating with the Chief Revenue Officer, General Manager, Mayor's Office, and Atlanta City Council.
Select, manage, and develop leadership talent; provide ongoing guidance and coaching, oversee success plans and leadership needs, develop future leaders, and provide formal and informal feedback.
Implement applicable standards and ensure compliance with regulations, policies, and procedures established by the FAA, TSA, EPA, the State of Georgia, the City of Atlanta, and other relevant entities.
Build effective working relationships with Airport leadership, regulatory representatives, Airport stakeholders, local governments, and other pertinent organizations.
Serve on the senior management team and provide significant input into overall strategic, business, and financial plans.
Attend meetings, functions, and events.
Plan, analyze, and implement initiatives; make resource-allocation decisions; coordinate and supervise team members; develop policies, procedures, and processes; handle difficult situations tactfully; and escalate matters to leadership.
Organize and direct programs and resources related to commercial development, lease negotiation, contract management, communication, stakeholder engagement, and Airport-impacted community relations.
Supervise, train, and evaluate assigned personnel and support their professional development.
Collaborate with internal and external stakeholder groups on researching, developing, and implementing revenue-generating Airport programs, projects, and functions.