Airport Agent - EAR

SkyWest Airlines•Kearney, NE

13d•Onsite

About The Position

Airport Agents at SkyWest Airlines provide excellent customer service while performing a variety of airport operations. Duties include ticketing and rebooking passengers, boarding flights, helping passengers with special needs, resolving customer concerns, and handling luggage and aircraft-related tasks. The role works outside in all weather conditions and requires a flexible schedule that may include split shifts, early mornings, afternoons, evenings, weekends, and holidays. This is a part-time position, although full-time hours are required during training. Training schedules may vary, and full attendance, punctuality, and successful training completion are required for continued employment.

Requirements

Be at least 18 years of age.
Possess a valid, unrestricted, state-issued driver’s license.
Have a high school diploma or GED.
Pass a background check and drug screening.
Be legally authorized to work in the United States without sponsorship.
Have basic knowledge of fundamental computer programs for record-keeping and baggage routing.
Be able to lift 50 pounds with or without reasonable accommodation.
Demonstrate adaptability to changing priorities and effective time-management skills.
Have strong teamwork and collaboration skills.
Be available for a flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays.
Attend training punctually and completely and successfully complete all required training.

Responsibilities

Load and unload customer luggage, airfreight, and company mail onto and off aircraft.
Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers whose luggage has not arrived, and rebook passengers promptly and courteously.
Safely and courteously escort passengers and customers with special needs.
Marshal aircraft in and out of the ramp area.
Service aircraft as needed.
Perform other duties as assigned.