Airport Agent - MGW

SkyWest Airlines•Morgantown, WV

About The Position

Airport agents ensure excellent customer service while performing a variety of airport operations. Duties include ticketing and rebooking passengers, boarding flights, assisting passengers with special needs, resolving customer concerns, and handling baggage, airfreight, and company mail. The role requires working outdoors in all weather conditions and maintaining a flexible schedule that may include split shifts, early mornings, afternoons, evenings, weekends, and holidays. This is a part-time position paying $16 per hour.

Requirements

Be 18 years of age or older.
Possess a valid, unrestricted, state-issued driver’s license.
Have a high school diploma or GED.
Pass a background check and drug screening.
Be legally authorized to work in the United States without sponsorship.
Have basic knowledge of fundamental computer programs for record-keeping and baggage routing.
Be able to lift 50 pounds with or without reasonable accommodation.
Demonstrate adaptability to changing priorities and effective time management skills.
Have strong teamwork and collaboration skills.
Be available for a flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays.

Responsibilities

Load and unload customer luggage, airfreight, and company mail onto and off aircraft.
Greet passengers, issue tickets, provide seat assignments, check baggage, and board flights promptly and courteously.
Assist customers who arrive without their luggage and rebook passengers.
Escort passengers and customers with special needs safely and courteously.
Marshal aircraft in and out of the ramp area.
Service aircraft as needed.
Perform other duties as assigned.